Ecosoft useful library
Unlock the wealth of knowledge on water treatment with the Ecosoft Useful Library. Discover insightful articles, guides, and tips to understand the importance of water treatment and make informed decisions for clean and safe water in your home or business. Trust Ecosoft for reliable expertise in achieving optimal water quality.

ECOSOFT BLOG
- Tap & well water
- Water quality insights
- Health & hydration
Choosing the right home water filter is key to protecting health, appliances, and water quality. This guide will help you find the best option for your needs.
- Water treatment technologies
Ion exchange is a reliable water treatment method that softens, demineralises, or removes unwanted substances. It uses special polymer resins that replace harmful ions with harmless ones.
- Water treatment technologies
In this article, we explain what sorption means, how different materials work, and why these methods are essential in removing everything from heavy metals to organic compounds.
- Water quality insights
Hydrogen sulfide in water wells is more than just an unpleasant smell - it can impact water quality and damage home appliances.
- Water quality insights
The article explores the hidden challenges of tap water quality.
- Water quality insights
PFAS (per- and polyfluoroalkyl substances) and TFA (trifluoroacetic acid) are synthetic compounds known as "forever chemicals" due to their resistance to degradation.
- Water quality insights
Heavy metals in water are toxic substances that pose significant health risks to humans.
- Water treatment technologies
Desalination of seawater is a vital solution for regions facing freshwater scarcity.
- Health & hydration
This article explores the importance of iodine for the human body, the recommended daily intake, and whether iodized water is a viable source of iodine.
FAQs
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Where can I buy the Set of replacement filters 1-2-3-4 for RObust PRO at the best price?
You can purchase the Set of replacement filters 1-2-3-4 for RObust PRO at the best price directly from our official website or authorized dealers. Buying from these sources ensures you receive genuine filters that are compatible with your RObust PRO system and are backed by warranty support. Be cautious when considering third-party sellers to avoid counterfeit or low-quality filters that may compromise your system's performance and water quality.
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What makes the Arctic Blue 370 a good choice for my home?
The Arctic Blue 370 compact water softener offers several advantages. Firstly, its efficient ion exchange process ensures you'll enjoy the benefits of soft water while minimizing water and salt consumption. Secondly, its compact design allows for flexible installation in various spaces. Additionally, this model boasts advanced features like a user-friendly digital control panel and a reliable bypass valve. Finally, with our competitive pricing, you'll be getting high-quality water softening at an excellent value.
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Is installation of the P'URE AquaCalcium Mint reverse osmosis filter a complex process?
Installing the P'URE AquaCalcium Mint reverse osmosis filter is a relatively straightforward process, and it comes with detailed installation instructions. However, if you're not comfortable with DIY installation, we recommend hiring a professional plumber to ensure a hassle-free setup. The filter is designed for under-sink installation and includes all the necessary components, making it convenient for most households to enjoy the benefits of clean and delicious water without extensive plumbing knowledge.
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How often should I replace Ecomix® C filter media in my water treatment system?
The frequency of media replacement depends on factors like water quality, usage, and system specifications. Ecomix® C filter media has a long service life and can be regenerated, extending its usability. Generally, it's recommended to monitor water quality regularly and replace or regenerate the media when it no longer effectively treats the water. Refer to the manufacturer's guidelines and consult with a water treatment professional for specific recommendations tailored to your system.
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How often do I need to replace the filters in the CROSS90 reverse osmosis filter system?
The frequency of filter replacement in the CROSS90 reverse osmosis filter system depends on your water quality and usage. In most cases, the pre-filters and the membrane should be replaced every 6 to 12 months to maintain optimal performance. The post-filter may need replacement less frequently, typically every 12 to 24 months. It's essential to follow the manufacturer's recommendations and periodically check the system's performance to ensure your water remains pure and clean. Replacement filters are readily available for purchase to help you maintain the system efficiently.
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Where can I buy the ROBUST PRO Reverse Osmosis Filter, and what is the pricing like?
You can purchase the ROBUST PRO Reverse Osmosis Filter directly from our official website or from authorized retailers. The pricing may vary depending on any ongoing promotions or bundles, so we recommend checking our website for the most up-to-date pricing information. Rest assured that the ROBUST PRO offers exceptional value for the quality and performance it delivers, making it an excellent long-term investment in your family's health and well-being.
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How often do I need to replace these filters?
The replacement frequency depends on factors such as your water quality and usage. However, as a general guideline, we recommend replacing the pre-filter (1) and sediment filter (2) every 3 to 6 months, and the carbon filter (3) and post-filter (4) every 6 to 12 months. Regularly inspecting your filters and monitoring the water quality will help you determine when replacements are needed. Keep in mind that these recommendations may vary, so always refer to your RObust PRO's user manual for specific guidance.
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Is the Arctic Blue 370 compact water softener easy to install?
Yes, the Arctic Blue 370 is designed for straightforward installation. It comes with detailed installation instructions, and many homeowners find it suitable for DIY installation. However, if you're not comfortable with DIY projects, it's always a good idea to hire a professional plumber to ensure a trouble-free setup. Additionally, the compact size of the Arctic Blue 370 makes it easy to fit into most utility rooms or under sinks, saving valuable space.
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How often do I need to replace the filters in the P'URE AquaCalcium Mint reverse osmosis filter?
Filter replacement frequency depends on your water quality and usage. Generally, the pre-filter and post-filter should be replaced every 6-12 months, while the reverse osmosis membrane and mineralization filter typically last 2-3 years. However, it's essential to monitor the filter's performance and follow the manufacturer's recommendations for your specific unit. Regular maintenance ensures your filter continues to provide clean and refreshing water.
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Where can I purchase Ecomix® C filter media at the best price?
You can buy Ecomix® C filter media, specifically the ECOMIXC25 variant, at the best price from authorized distributors, retailers, or online suppliers. To ensure you get a competitive price, consider comparing offers from different sources and verifying the product's authenticity. Always purchase from reputable suppliers to guarantee the quality of the media.
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Is installation of the CROSS90 reverse osmosis filter complicated?
Installing the CROSS90 reverse osmosis filter is a straightforward process, and it can typically be done by homeowners without professional assistance. The system comes with detailed instructions and all the necessary components for installation. It usually involves connecting the filter to your existing water supply and setting up the faucet. If you encounter any difficulties during installation, our customer support team is available to provide guidance and assistance.
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Is installation of the ROBUST PRO Reverse Osmosis Filter complicated, and do I need professional help?
Installing the ROBUST PRO is straightforward and can typically be done as a DIY project. The package includes clear instructions and all the necessary components. However, if you're not comfortable with plumbing tasks, you can always hire a professional plumber to ensure a hassle-free installation. Many customers find the installation process manageable and enjoy the added benefit of knowing how their filtration system works.
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What initiatives are being undertaken to reduce plastic bottle waste?
There are a number of initiatives underway to reduce plastic bottle waste, including the development of biodegradable plastic water bottles and reusable water bottles made from recycled materials.
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What can individuals do to ensure the safety of their tap water at home?
Here are some things you can do to ensure the safety of your tap water at home:
- Run the tap for a few seconds before using it.
- Use a water filter that is certified to remove the specific contaminants you are concerned about.
- Boil water before drinking it, especially if you are traveling to a country with poor tap water quality.
If you have any questions or concerns about the safety of your tap water, please contact your local water utility
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What is the acceptable range for water hardness in residential settings?
The acceptable range for water hardness in residential settings is 0-120 mg/L. Water with a hardness level above 120 mg/L is considered to be hard water.
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How often should I test my aquarium water for hardness levels?
Regular testing is crucial for maintaining ideal water parameters in your aquarium. It is recommended to test your water weekly, especially if you make changes to your water softening methods or introduce new fish to your aquarium.
By following these guidelines and adopting the right water softening approach, you'll be well on your way to providing an ideal aquatic habitat for your beloved fish, promoting their health and well-being, and ultimately creating a flourishing underwater world that you can be proud of.
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Is fridge water filtered automatically?
Yes, water from the fridge is typically filtered automatically when dispensed through the refrigerator door.
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Is water from the fridge purified or just filtered?
Filtered, not purified. While many impurities are removed, some contaminants may remain. Consider additional purification methods for comprehensive water safety.
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Does a fridge filter remove chlorine?
Yes, activated carbon in refrigerator water filters effectively removes chlorine, enhancing water taste and odor.
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What steps should I take to troubleshoot a malfunctioning well water system?
- Conduct a visual inspection
- Test the water quality
- Check for leaks or damage to well components
- Consult with a professional if issues persist
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Why might well water have discoloration or odors?
Various contaminants, such as iron, manganese, bacteria, or tannins, can cause discoloration and odors.
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How often should I inspect my well water system to prevent problems?
Annual inspections are recommended, along with regular water testing.
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What are common signs of well water system issues?
- Discolored or cloudy water
- Unpleasant odors
- Reduced water pressure
- Stains on fixtures
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Is it possible to filter or purify salt water for safe consumption?
While technologies exist to desalinate and purify salt water, these methods are not always practical in emergency situations. Additionally, they may not be readily available or accessible. It's essential to explore alternative methods for obtaining fresh water rather than relying solely on filtration or purification methods in dire circumstances.
Remember, the primary message is that drinking salt water is not a recommended practice for hydration, and efforts should be focused on finding a reliable source of fresh water.
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Is it true that consuming salt water can lead to dehydration?
Yes, it is indeed true. Despite the tempting proximity of salt water in emergency situations, relying on it for hydration is counterproductive. The high salt content disrupts the body's equilibrium and exacerbates dehydration, posing a significant risk to your overall health.
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Are there any benefits to drinking salt water for hydration in specific situations?
In emergency situations where no fresh water is available, consuming small amounts of salt water might be considered as a last resort. However, it's crucial to understand that this should not be viewed as a beneficial or sustainable method for hydration. It's a desperate measure and comes with risks and side effects.
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How is the quality of your bottled water ensured?
Bottled water quality is rigorously ensured through adherence to strict regulatory standards. The industry follows comprehensive testing protocols to guarantee that the water you consume meets or exceeds safety and purity requirements.
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Are the plastic bottles safe to reuse?
With environmental concerns on the rise, many individuals are considering reusing plastic bottles. We investigate the safety implications of reusing bottled water containers and explore eco-friendly alternatives.
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How can you make eating snow safer in survival situations?
Here are a few tips for making eating snow safer in survival situations:
- Collect snow from a clean area away from roads, sidewalks, and other areas where it may be contaminated.
- Melt the snow before eating it. This will help to remove any contaminants and make it easier for your body to digest.
- Eat the snow slowly and in small amounts. This will help to prevent hypothermia.
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Can you get sick from eating snow?
Yes, you can get sick from eating snow. Snow can contain contaminants, such as bacteria, viruses, parasites, and chemicals. Eating contaminated snow can make you sick.
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What are the risks of consuming snow for hydration?
The risks of consuming snow for hydration include:
- Dehydration: Eating snow can actually dehydrate you, as your body has to use energy to melt it.
- Hypothermia: Eating snow can lower your body temperature, which can lead to hypothermia.
- Illness: Snow can contain contaminants, such as bacteria, viruses, parasites, and chemicals. Eating contaminated snow can make you sick.
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What are the most common types of plastic used in water bottles?
The most common types of plastic used in water bottles are polyethylene terephthalate (PET), high-density polyethylene (HDPE), and low-density polyethylene (LDPE).
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Are there health risks associated with poor tap water quality?
Yes, poor tap water quality can cause a variety of health problems, including diarrhea, cholera, typhoid, and dysentery. Contaminated water can also contain chemicals that can cause cancer and other chronic health problems.
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How to recognize good tap water quality?
Good tap water should be clear and colorless, with no odor or taste. It should also be free of any visible particles.
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Are there any risks associated with using commercial water softeners in aquariums?
Commercial water softeners can be risky if not used correctly, as they might remove too many minerals. Proper monitoring and mineralization are essential when using these products.
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Is it safe to eat snow when you're thirsty?
It is generally not recommended to eat snow when you're thirsty. There are a few risks associated with eating snow, including dehydration, hypothermia, and illness from contaminants. However, if you do need to eat snow, there are a few things you can do to make it safer.
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Are there any health risks associated with using plastic water bottles?
Yes, plastic water bottles have been linked to a number of health concerns, including chemical leaching and bacterial contamination.
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How much water should I drink a day?
The amount of drinking water you need to drink each day depends on a number of factors, including your age, activity level, and climate. However, a good general rule of thumb is to drink eight glasses of water per day.
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What are the signs that my water might be hard?
Here are some of the signs that your water might be hard:
- Soap scum on your bathtub, shower, and sink
- Scale buildup on your plumbing fixtures and appliances
- Dry skin and hair
- Difficulty getting suds when you shower or wash dishes
- Dingy laundry
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What is the ideal water hardness for most aquarium fish?
Most tropical freshwater fish thrive in water with a GH of 4-8°dGH and a KH of 3-6°dKH.
Can I use regular tap water for my aquarium, or should I soften it? The choice of using tap water or softening it depends on the specific requirements of the fish species in your tank. Some may do well with tap water, while others require softened water.
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Why should I buy the Set of replacement filters for RObust PRO?
Investing in the Set of replacement filters for RObust PRO is crucial to maintain the efficiency and performance of your water filtration system. Regularly replacing filters ensures that your RObust PRO continues to provide clean, safe, and great-tasting water. Neglecting filter replacement can lead to a decline in water quality and potentially damage the system, so it's a cost-effective way to safeguard your health and the longevity of your appliance.
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How does the Arctic Blue 370 water softener work?
The Arctic Blue 370 operates on a process known as ion exchange. It contains resin beads that attract and trap calcium and magnesium ions (hardness minerals) as water flows through the system. These minerals are then replaced with sodium ions, softening the water. When the resin beads become saturated with hardness minerals, the system initiates a regeneration cycle, where a brine solution is used to rinse and rejuvenate the resin beads, allowing them to continue softening your water effectively.
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What are the key benefits of using the P'URE AquaCalcium Mint reverse osmosis filter?
There are several benefits to using the P'URE AquaCalcium Mint reverse osmosis filter:
- Pure and Clean Water: The reverse osmosis process removes up to 99% of impurities and contaminants, ensuring you have access to clean and safe drinking water.
- Enhanced Taste: The added mint flavor provides a pleasant and refreshing taste to your water.
- Mineral Enrichment: The filter also adds calcium to your water, which is essential for your health.
- Space-Saving Design: The compact design of the filter allows for easy installation under your sink, saving valuable counter space.
- Cost-Effective: By using this filter, you'll reduce the need for bottled water, saving you money in the long run.*
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What are the key benefits of using Ecomix® C filter media?
Ecomix® C filter media offers several advantages:
Effective Contaminant Removal: It efficiently removes a wide range of impurities, ensuring clean and safe water.
Long-Lasting Performance: Ecomix® C has a long service life, reducing maintenance and replacement costs.
Eco-Friendly: This media is environmentally friendly and can be regenerated, minimizing waste.
Improved Water Taste and Odor: It enhances the taste and odor of treated water.
Versatile Application: Suitable for various water treatment systems, including residential and commercial setups.
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How does the CROSS90 reverse osmosis filter compare to traditional filtration methods?
The CROSS90 reverse osmosis filter offers several advantages over traditional filtration methods. Unlike standard filters that use a simple mesh or carbon filtration, reverse osmosis utilizes a semi-permeable membrane to effectively remove even the tiniest particles, including dissolved salts and minerals. This results in water that is not only free from contaminants but also has improved taste and purity. Additionally, the direct flow design reduces water wastage, making it a more environmentally-friendly choice.
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How does the ROBUST PRO compare to other reverse osmosis filters on the market?
The ROBUST PRO stands out due to its advanced filtration technology and reliability. It features a robust multi-stage filtration process that effectively removes a wide range of impurities while retaining essential minerals in your water. Additionally, it boasts a high flow rate and durable components, ensuring longevity and minimal maintenance. When it comes to performance, quality, and affordability, the ROBUST PRO is a top choice.
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Is ECOMIX® sensitive to active chlorine, pH level or TDS?
ECOMIX® shows stable operation with active chlorine levels below 1 ppm and pH in the range of 5 to 9. ECOMIX® is not affected by the anion composition of the water and is stable with feed water TDS below 4000 ppm.
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I have customers who use surface water (lake, rivers, canals, ponds) rather than well water. Can I use ECOMIX® for this application?
ECOMIX® is intended for well, but not the surface water treatment. Surface water may be microbiologically contaminated, have high levels of TOC (total organic carbons), tannins and color that often exceed ECOMIX® limitations. Surface water can be treated with ECOMIX® only after chlorination and sediment filtration followed by activated carbon filter.
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Can I use ECOMIX® to just remove organic matter and tannins?
ECOMIX® should not be used if organic matter reduction is the only purpose of treatment. But ECOMIX® can be used to reduce organic matter (color) and to soften water from well or municipal supply. The unit’s capacity should still be rated based on raw water hardness.
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Is the Ferrosorb an ion exchange based product that is also regenerated by salt?
Ferrosorb is regenerated due to surface scouring mechanism during backwash. This is the reason why we always draw attention on the proper backwash flow rate.
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My application is a well that is placed close to the surface water (lake, rivers, canals, ponds).
Water in shallow which are close to the surface water may be a mixture of well and surface water and may have higher than normal TOC and color. It could be microbiologically contaminated. In these situations, ECOMIX® is applicable but additional treatment may be required. We recommend paying attention to the color of the water and doing a tannin test. You must strictly follow the test instructions. For example, commonly used LaMotte test kits require a 30-minute wait before the results are indicated. Once complete, please send the water analysis and the tannin test results with a picture of the water in a white bucket to your water treatment specialist.
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Do you have local partners who can help with my project?
Yes, we’d be happy to help your company with setting up the perfect water purification system.
We work closely with our local partners for such projects: they will visit your company to find out what exactly you need and then we’ll find the perfect solution for you together.
Our local partner will take care of the installation, so if you need somebody for the maintenance of your system, they’ll already know everything about it.
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Can I use ECOMIX® in cases of high iron, manganese or tannins content and with low hardness level?
ECOMIX® will operate successfully under these conditions. However, raw water hardness must be used to program the control valve and you must set the “Day Override” to 3 or 4 days. Be sure to contact your water treatment specialist if you have any questions.
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Can you help me find the ideal specs for the water treatment system of my business?
Of course.
If we know all the details about your company, its needs, and the available infrastructure, our backoffice will find the perfect water treatment solution for you with the right functionalities and in the size you need.
If there are any special circumstances in your company, be that from a regulatory perspective or due to certain factors on-site, we might send one of our local partners to check out the details first.
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Is it true that ECOMIX® will remove all types of iron, including ferric?
ECOMIX® will not remove ferric or oxidized iron efficiently. In applications where ferric iron is present we recommend to install a sediment filter before the ECOMIX® system to trap ferric iron particulates.
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What exactly are PFAS?
PFAS (per- and polyfluoroalkyl substances) are synthetic compounds known for their extreme stability – hence the name "forever chemicals". As they're used in countless everyday products, they often find their way into the environment – and into drinking water.
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What are the advantages of the Grundfos pump in this system?
The Grundfos pump used in this model offers several advantages:
- low energy consumption (0.67 kW)
- low noise level (55 dB)
- built-in dry-run protection
- high operating pressure (up to 16 bar)
- global manufacturer’s warranty from Grundfos
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What are the advantages of the Grundfos pump in this system?
The Grundfos pump used in this model offers several advantages:
- low energy consumption (1.5 kW)
- low noise level (55 dB)
- built-in dry-run protection
- high operating pressure (up to 16 bar)
- global manufacturer’s warranty from Grundfos
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What happens if I operate the ECOMIX® system without that first regeneration?
The system will not remove the contaminants properly. There are 5 components in one bag of ECOMIX®. For proper filter operation these components need to be “layered”. When ECOMIX® is being regenerated, the mixture self-classifies into layers making it becoming ready for usage.
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Why is hard water a problem?
Hard water always leads to limescale. The process is significatly accelerated when hard water is heated hard water is heated, for example in kettles, coffee makers, boilers or washing machines. This limescale buildup can damage your appliances, reduce their energy efficiency, and even clog your pipes.
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How do the Ecoosft limescale filters for tap work?
Our systems use special filter media to reduce water hardness. Depending on the model, limescale-causing minerals like calcium and magnesium are either retained or replaced with gentler ions – resulting in softer water with fewer deposits.
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What coffee machines can I use your water treatment systems with?
You can use our water treatment systems with any coffee machine as all our fittings are standardised.
Many of our café clients use our water filters for commercial coffee machines from brands like these:
- La Marzocco
- Sanremo
- Ascaso
- Astoria
- Faema
- Rancilio
- La Cimbali
- Rocket Espresso
- WMF
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What recovery rates do your RO filters have?
The recovery rates of our reverse osmosis filters differ from product to product, but are always at least 50%.
Our RObust 1500 direct flow reverse osmosis filter, for example, has a recovery rate of 60–65%, while its small brother, the RObust Mini direct flow reverse osmosis filter, has a recovery rate of 50%.We constantly work on enhancing the efficiency and therefore sustainability of our RO filters and hope to improve recovery rates even more in the future.
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How can I find the ideal setup for water treatment in my data centre?
We’d love to help you find the perfect water treatment solution for your data centre.
There are many factors to consider when planning the water treatment setup, and our engineers know all about them:
- What’s the quality of the inlet water?
- What’s the required capacity for the purification system in cubic metres per hour/day?
- How often will the cooling water circulate in your system? How does the composition change with each circulation?
- What’s the required pressure in your water cooling system?
If you decide to hire Ecosoft for the water treatment setup in your data centre, our engineers will help you with finding answers to all of those questions and choosing the right products for your needs.
When doing so, our experts don’t just look at the technical details though: they also consider economic efficiency, total cost of ownership (TCO), consumption of energy, reagents, and consumables, as well as maintenance.
They will help you in finding the ideal products for your data centre by thinking of every aspect of your water treatment system.
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Can I connect multiple tanks after the system?
Yes, it is possible to connect two or more tanks to a single system.
If you have such a need, contact us at international@ecosoft.com, and we will recommend the best solution.
We also suggest considering a ready-made option for this purpose — the Ecosoft Smart Water Keeper 500 L water tank.
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Why is a top basket distributor necessary?
This distributor is necessary in order to prevent ECOMIX® from being lost during the backwashing sequence of regeneration.
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Why can heavy metals be found in tap water?
In most cases, the issue isn’t with the water provider but with the internal plumbing of a building. Especially in older homes, pipes may still contain lead or copper, which can leach into the water over time. It’s a silent process that often goes unnoticed. A modern heavy metal water filter in your home ensures safety and gives you peace of mind by removing such residues reliably.
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How does Ecosoft remove heavy metals from water?
Our filters use advanced technologies such as activated carbon, ion exchange, and membrane filtration. Each of them plays a vital role – from capturing fine particles to reducing metals like lead, copper, or cadmium. The result? Water that’s clean, fresh-tasting, and free from unwanted substances.
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How can I find out how hard my water is?
You can request water hardness information from your local water provider. Alternatively, you can use test strips, or measure it yourself with a digital hardness meter.
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How often do I need to change the filter cartridges?
Change intervals vary by model and usage. The Slim Filter Jug, for example, requires a new filter cartridge every 4 weeks, while other solutions need replacing every 3–24 months. Our premium model, the CROSS 90, even notifies you automatically with an LED indicator.
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Do your filtration products achieve SCA-compliant water for coffee making?
Yes, you can achieve SCA-compliant water with our products.
Our direct flow reverse osmosis filter RObust COFFEE was specifically designed for coffee making and delivers SCA-compliant water through four steps:
Step 1: Pre-filtration
Mechanical impurities, chlorine, chlorinated compounds and natural organic substances are removed from your inlet water.
Step 2: Membrane filtration (RO step)
The water is pushed through a semi-permeable reverse osmosis membrane to remove 99.8% of dissolved impurities, including viruses and bacteria.
Step 3: Special coffee cartridge
Now the water is enriched with calcium (Ca) and magnesium (Mg) to enhance the aromas of the coffee brewed by your baristas.
Step 4: Post-carbon filtration
In this final step, the water is purified one last time to remove any residual odours that might impair the taste and aroma of your coffee.
But even if you decide against the RObust COFFEE for whatever reason, you can combine one of our reverse osmosis filters in your café with sediment filters, water softeners and mineralisation cartridges as needed to achieve the water quality recommended by the SCA.
If you’re unsure how to do that, we’d love to help you plan the ideal water filtration system for your coffee shop.
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Do I need a reverse osmosis filter for my beverage production?
Yes, a reverse osmosis (RO) filter is always recommended for water treatment systems in the beverage industry.
As reverse osmosis removes about 99% of dissolved impurities from water, it’s a particularly good choice for the purification of water that’s used as an ingredient in drinks.
RO plays a vital role in achieving the quality required to meet food safety standards – and if you decide to use the commercial reverse osmosis systems from Ecosoft, you profit from great recovery rates of up to 70%.
Ecosoft has a wide range of reverse osmosis filter systems for both, small and large drink productions:
- Industrial 8’’reverse osmosis filter systems for large productions with a water consumption of 2+ m³/hour.
- Commercial 4” reverse osmosis filters systems for small productions with a water consumption of 0,25–2 m³/hour.
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What tank volume is recommended after the system?
For an open tank, the volume should be at least equal to the hourly capacity of the system. For example, with the MO6500TP5, the minimum recommended tank size is 250–300 L. The maximum hourly water demand should also be considered.
A pressure tank is usually selected based on actual needs, with a minimum volume of around 80 L. Keep in mind that such tanks typically store only half of their total declared volume.
Only pressure tanks specifically designed for reverse osmosis water should be used. These tanks are usually constructed to prevent direct contact between the water and any metal parts.
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What tank volume is recommended after the system?
For an open tank, the volume should be at least equal to the hourly capacity of the system.
For the MO12000TP5, the minimum recommended tank size is 400–600 L. The maximum hourly water demand of the consumer should also be taken into account.
A pressure tank is usually selected based on actual needs, with a minimum volume of around 80 L. Keep in mind that such tanks typically store only half of their total declared volume.
Only pressure tanks specifically designed for reverse osmosis water should be used. These are constructed to prevent direct contact between the water and any metal parts.
For large water needs, two or more pressure tanks can be installed in parallel. Each tank should be equipped with a check valve and a shut-off valve.
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What tank volume is recommended after the system?
For an open tank, the volume should be at least equal to the hourly capacity of the system.
For the MO24000TP5, the minimum recommended tank size is 1 000–1 500 L. The maximum hourly water demand of the consumer should also be taken into account.
A pressure tank is usually selected based on actual needs, with a minimum volume of around 80 L. Keep in mind that such tanks typically store only half of their total declared volume.
Only pressure tanks specifically designed for reverse osmosis water should be used. These are constructed to prevent direct contact between the water and any metal parts.
For large water needs, two or more pressure tanks can be installed in parallel. Each tank should be equipped with a check valve and a shut-off valve.
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What tank volume is recommended after the system?
For an open tank, the volume should be at least equal to the hourly capacity of the system.
For the MO36000TP5, the minimum recommended tank size is size is 1 500–2 500 L. The maximum hourly water demand of the consumer should also be taken into account.
A pressure tank is usually selected based on actual needs, with a minimum volume of around 80 L. Keep in mind that such tanks typically store only half of their total declared volume.
Only pressure tanks specifically designed for reverse osmosis water should be used. These are constructed to prevent direct contact between the water and any metal parts.
For large water needs, two or more pressure tanks can be installed in parallel. Each tank should be equipped with a check valve and a shut-off valve.
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What is included in the Set of replacement filters 1-2-3-4 for RObust PRO?
The Set of replacement filters 1-2-3-4 for RObust PRO includes four essential filters for your RObust PRO system. These filters cover various filtration stages to ensure the best water quality: a pre-filter (1), a sediment filter (2), a carbon filter (3), and a post-filter (4). Together, they help remove impurities, sediment, chlorine, and enhance the taste of your water.
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What is the Arctic Blue 370 compact water softener, and why do I need it?
The Arctic Blue 370 compact water softener is a cutting-edge appliance designed to tackle hard water problems in your home. Hard water contains minerals like calcium and magnesium, which can lead to scale buildup in your plumbing, appliances, and even on your skin and hair. The Arctic Blue 370 uses advanced ion exchange technology to remove these minerals, ensuring you have soft and scale-free water. This not only extends the lifespan of your appliances but also provides numerous benefits such as smoother skin, shinier hair, and improved water quality for everyday use.
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What is the P'URE AquaCalcium Mint reverse osmosis filter, MO675PUREMACECO, and how does it work?
The P'URE AquaCalcium Mint reverse osmosis filter, MO675PUREMACECO, is a cutting-edge water filtration system designed to provide you with the purest and freshest drinking water. It uses a multi-stage filtration process, including reverse osmosis, to remove impurities, contaminants, and odors from your tap water. The addition of mint and calcium enhances the taste and mineral content of the water, giving you a refreshing and healthy drinking experience.
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What is Ecomix® C filter media, and how does it work?
Ecomix® C filter media is a high-performance water treatment media designed to effectively remove impurities from water sources. It combines various filtration mechanisms, including ion exchange, adsorption, and catalytic action, to target contaminants such as heavy metals, chlorine, and organic compounds. This media enhances water quality and is ideal for residential and industrial water treatment systems.
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What is the CROSS90 direct flow reverse osmosis filter, MO3600PECO, and what does it do?
The CROSS90 direct flow reverse osmosis filter, MO3600PECO, is a high-performance water filtration system designed to provide you with clean and purified drinking water. It utilizes reverse osmosis technology to remove contaminants, such as sediments, chemicals, and impurities, from your tap water. This system ensures you have access to fresh and great-tasting water right at your fingertips, without the need for bottled water.
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What is the ROBUST PRO Reverse Osmosis Filter, and why should I consider buying it?
The ROBUST PRO Reverse Osmosis Filter is a high-performance water filtration system designed to provide you with clean, purified drinking water. It uses a reverse osmosis process to remove contaminants, including heavy metals, chlorine, bacteria, and more, ensuring your water is safe and great-tasting. By investing in the ROBUST PRO, you'll enjoy the benefits of healthier, better-tasting water for you and your family.
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Can I set up the entire water treatment system for my car wash with Ecosoft products?
Yes, that is possible.
Our wide range of water treatment products includes everything you need for your car wash:
Step 1: Sediment filter
Our sediment filters remove any rust, debris and sand from the inlet water, which effectively prevents scratches in car paint.
Step 2: Water softener
Next up is the water softener. We usually recommend one with the Ecosoft Bi Block system as these are particularly powerful, use 70% less salt than traditional water softeners and have truly impressive filtration rates. In addition, some of these Bi Block water softeners are IoT-ready, which makes monitoring system status and water quality much easier for you.
Step 3: Reverse osmosis filter
State-of-the-art RO filters remove any salts and minerals from the water – our commercial-grade RO filters have an impressive recovery rate of up to 70%, giving you up to 700 litres of desalinated water for your car washing operations for any 1000 litres of inlet water. They, too, are IoT-ready, facilitating your daily workflows and quality controls.
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Can I use ECOMIX® if it was accidentally frozen during storage?
Freezing of ECOMIX® should be avoided as it may cause damage to its components. To avoid freezing, ECOMIX® should be stored in a dry room protected from sunlight at temperatures of 35–80 °F (2–27 °C). If it does freeze, ECOMIX® should be thawed out slowly at room temperature before loading and use. Do not treat frozen ECOMIX® with heat or steam.
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What is chlorine and why is it added to drinking water?
Chlorine is a disinfectant that kills bacteria, viruses, and germs in water. It ensures hygiene, but can also cause unpleasant taste and skin irritation.
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What are the most common bacteria in drinking water?
Typical culprits include E. coli, Pseudomonas aeruginosa, Enterococci, and of course Legionella. These bacteria can enter the system through damaged pipes or stagnant water and may cause health issues.
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Are heavy metals in drinking water actually harmful?
In small doses, many metals are considered low-risk – but over time, they can accumulate in the body. This is particularly relevant for children, pregnant individuals, and sensitive people. A high-quality water filter that removes fluoride and heavy metals eliminates that concern.
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Is it better to soften water for my entire home or just in the kitchen?
That depends on your living situation: In rented flats or smaller households, kitchen filters are a quick and affordable solution. For property owners a whole-house water softener is the better approach in the long term.
Your budget also plays a role: installing a central water softening system is an investment – but it often makes sense to soften hard water and remove chlorine, heavy metals, and other impurities for your entire home.
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What does a water softener do?
During filtration, an ion exchange reaction takes place, in which hardness ions are replaced with safe sodium ions, resulting in water with normalized hardness levels. The result? Soft, pleasant water.
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Is soft water healthier than hard water?
No. Hard water that causes limescale buildup isn't harmful to your health – but it can affect the taste of the water in your home and damage your appliances.
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Can I use Ecosoft water treatment systems together with my existing infrastructure?
Yes, that is possible.
The universal construction of our water treatment systems allows for a very easy installation as well as combination with other brands.
Many café operators who don’t use our 4-in-1 solution RObust COFFEE, for example, combine one of our reverse osmosis filters like the RObust Mini or the RObust 1500 with the BWT Bestmin or another mineralisation cartridge.
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Which TDS levels are required for labs?
The Total Dissolved Solid (TDS) level required for your lab depends on the kind of work you do. The higher the TDS level, the more organic and inorganic matter is dissolved in the water, which can interfere with procedures, measurements and experiments.
General lab work usually requires a TDS level of 10 ppm or lower, while more analytical testing ideally has a TDS level of 5 ppm or lower. Very sensitive tasks such as the work with cell cultures requires an even cleaner environment with TDS levels of 1 ppm or lower.
Please keep in mind that the exact rules regarding TDS levels for certain tasks are clearly defined, usually by a local authority. Make sure to follow the standards laid out by the relevant body for your lab work.
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Can I choose the components of the emergency water supply system?
Yes, it is possible to tailor the emergency drinking water containers to specific needs.
The standard components are:
- dosing station
- sediment filter
- sorption filters
- reverse osmosis filter
Depending on the individual situation, these components might be added to achieve the desired water quality:
- UV sterilisation
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Do I need a reverse osmosis filter in my data centre?
Yes, a reverse osmosis (RO) filter is always recommended for water cooling systems in data centres.
While they could technically work without a RO filter, this would make getting the right purification level for your cooling water much harder and is likely to lead to operational challenges and an increased risk of system failures.
Reverse osmosis filters are particularly effective in reducing water hardness and total dissolved solids (TDS), which is critical to prevent scale formation on heat exchangers, nozzles and other elements of your water cooling systems.
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How can I find the ideal setup for water treatment in my beverage production facility?
We’d love to help you find the perfect water treatment solution for your beverage production facility.
If you decide to hire Ecosoft for the water treatment setup in your production facility, our engineers will help you to find the ideal setup for your situation based on factors such as inlet water quality, local or European regulations for beverage production, food safety standards, drink(s) produced, factory size and more.
Apart from the technical details, our experts consider economic efficiency, total cost of ownership (TCO), consumption of energy, reagents, biocides, antiscalants, and consumables, as well as maintenance.
They will help you in finding the ideal products for your beverage production by thinking of every aspect of your water treatment system.
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Can you help me with upgrading or optimising my water treatment system?
Yes, of course.
This usually requires an on-site visit, which is done by one of our local partners.
Once they know the current situation in your company and your requirements, we consult you on a good solution and create a personalised offer for you.
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Is RO water safe for drinking and bathing?
Yes, reverse osmosis water is absolutely safe for drinking and bathing. In fact, water of such a high purity is often preferred for people with sensitive skin and infants.
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Which type of tank is better to install after the system?
An open tank is the most common solution, especially if the required water flow exceeds the system capacity by three times or more. It is commonly used in private houses and car washes.
A pressure tank is suitable when the required water flow is short-term and does not exceed twice the system’s hourly capacity. It is typically used in restaurants and cafés.
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Can you help me with finding the right scale for the water treatment system of my car wash?
Of course, we’d love to help you with that.
Once we know all the details about your car wash, its specific needs, as well as the available infrastructure and space, our backoffice will find the perfect water treatment solution for you.
If there are any special circumstances, we might send one of our local partners to visit you on-site and get a first-hand view of the situation.
Get in touch now to discuss your project
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How often should I conduct a water test?
The frequency of water testing depends on various factors, including the source of your water, any previous issues, and local regulations. As a general guideline:
- Private wells: It is recommended to test private well water at least once a year for bacteria, nitrates, and other contaminants. Additional tests for pesticides or heavy metals may be necessary depending on the location and potential risks.
- Public water supplies: Public water suppliers are required to conduct regular testing and provide annual Consumer Confidence Reports (CCR) that detail the water quality. However, if you have concerns or notice changes in the water's taste, color, or odor, it's advisable to conduct independent testing.
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Will ECOMIX® reduce H2 S?
Sometimes ECOMIX® may slightly reduce the rotten odor of H2 S but it is not recommended as a solution.
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How do Ecosoft products remove chlorine from drinking water?
For chlorine removal our water filters use activated carbon filtration. This technology removes chlorine effectively and also filters out heavy metals, limescale and other contaminants.
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How dangerous is Legionella in water?
Legionella are bacteria that can cause pneumonia (Legionnaires' disease) when inhaled – for example during a shower. Older people and those with weakened immune systems are particularly at risk.
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What else does Ecosoft filter out?
Depending on the model, our systems also remove chlorine, limescale, PFAS, and other common contaminants. Ecosoft offers a wide range of solutions for better household water – whether you need it for drinking, cooking, making your morning coffee or to protect your appliances. We also offer scalable systems for commercial water treatment tailored to business and industry needs.
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What else do Ecosoft systems filter?
Alongside PFAS, our filters also remove a wide range of other contaminants. This results in pure water that also tastes much better.
Apart from our solutions for your home, we also offer efficient, cost-effective solutions for industrial and commercial water treatment.
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Who should install a water softener?
Primarily households with a central water supply, especially detached homes. But our water softeners are also great for owners of flats who want to protect their appliances.
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Can I use the filters in a rented flat?
Absolutely! Many of our limescale filters – from jugs to under-sink systems – are perfect for rented homes. No drilling, no complex installation: just connect and enjoy fresh, clean water.
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Which TDS do I need for the perfect brew and can I achieve it with Ecosoft?
Yes, you can achieve the TDS levels recommended by the SCA with Ecosoft water treatment systems.
The SCA recommends a TDS level of 75–250 ppm, although it’s important to note that the composition of the Total Dissolved Solids has a significant impact on the taste of your coffee.
With its combination of calcium (Ca) and magnesium (Mg), the RObust COFFEE creates water that’s optimized to enhance the unique aromas of coffee.
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Do I need to use a tank with these systems?
We recommend using a tank whenever you connect one of our reverse osmosis filters to an additional device to average out TDS levels and achieve consistent results.
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Are the emergency water systems energy-independent?
Yes, we specifically designed our emergency water systems to be energy-independent.
If you don’t have access to reliable energy, you can operate the emergency water filter system with generators.
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Can I use Ecosoft water treatment systems together with my existing infrastructure?
Yes, that is possible.
The universal construction of our water treatment systems allows for a very easy installation as well as combination with other brands.
It also allows you to connect a number of filters and other products in series to achieve the perfect cooling water quality for your data centre.
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What maximum salinity can Ecosoft’s RO systems handle?
Our RO systems for homes are designed for very complex water compositions and can handle TDS levels of up to 3000 mg/L.
They are ideal for households, private homes, or cottages where the TDS levels are above 1.000 mg/l. Since traditional water softening systems can’t handle such a composition, a reverse osmosis system is the ideal alternative.
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What is the best way to remove hardness before reverse osmosis?
Removing hardness salts before the reverse osmosis system is the most effective solution. This can be done by using a softener.
If your feed water is more complex and contains not only hardness but also iron, manganese, or TOC, we recommend using Ecomix® filtration media.
Antiscalants can also be used effectively in industrial systems with a capacity of more than 2.0 m³/h.
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What can a water test reveal about the quality of my water?
A water test can reveal various aspects of water quality, including:
- Bacterial contamination: Testing can detect the presence of harmful bacteria, such as E. coli or coliforms, which can cause waterborne illnesses.
- Chemical pollutants: The test can identify the presence of chemicals like lead, arsenic, nitrates, pesticides, or volatile organic compounds (VOCs) that may pose health risks.
- pH and mineral content: Water tests can measure the pH level and the concentration of minerals, such as calcium, magnesium, or iron, which may affect taste, hardness, or corrosiveness.
- Overall safety: A comprehensive water test provides an overall assessment of the safety and compliance of your water supply with regulatory standards.
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How can I get a water test done?
There are different options for getting a water test done:
- Local laboratories: Many local or state health departments offer water testing services. They can provide instructions on how to collect the water sample and where to send it for analysis.
- Home testing kits: Home water testing kits are available for purchase online or in stores. These kits typically come with instructions and test strips or vials to collect the water sample. Some kits allow you to send the sample to a laboratory for further analysis.
- Professional services: You can also hire professional water testing services to collect the water sample and perform comprehensive analysis. They often provide detailed reports and recommendations based on the results.
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Can I use Ecosoft water treatment systems together with my existing infrastructure?
Yes, that is possible.
The universal construction of our water treatment systems – be that water softeners, sediment filters or RO filters – allows for a very easy installation as well as combination with other brands.
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Is ECOMIX® sensitive to H2 S?
ECOMIX® is not sensitive to hydrogen sulfide content in well water and its efficiency will not be affected.
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How do Ecosoft water filters remove bacteria?
Our bacteria water filters use reverse osmosis. With this technology, water is pushed through ultra-fine membranes that block even the smallest particles, bacteria and germs.
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How often should I change the filter cartridges?
It depends on the model and your water usage. Filter jugs typically need a cartridge change every four weeks, while reverse osmosis systems can go 6 to 24 months between changes. The CROSS 90 system even has a smart LED indicator that tells you exactly when to replace the filter – easy and convenient.
For our whole-house water softeners, you'll need to regularly refill the regeneration salt. -
Are there softeners for water with iron or manganese?
Yes, Ecosoft offers systems specifically designed for water with high iron and manganese levels. Our Titanium Gold and Anthracite Gold products were developed for just that.
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What are the benefits of soft water for coffee machines or kettles?
It extends the life of your appliances as it prevents limescale buildup in the coffe maker or your kettle. This doesn't just extend the lifespan of your appliances, it also saves money, time, and energy.
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Do I need to use a tank with your water purification systems in my café?
While it’s not strictly necessary to use a tank when using our commercial water filtration system in your café, we do recommend it: Using a tank helps to average TDS levels in the water, which results in consistent coffee flavour.
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Can I use the emergency water treatment system together with my existing infrastructure?
Yes, that is possible.
To allow universal usage, the emergency water filter system is fitted with standardised connections, meaning you can easily connect it to your local energy grid or water supply.
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Do I need a water-treatment specialist to operate the emergency water supply system?
No, anybody who read the manual can operate the emergency drinking water supply system safely.
A number of control devices is installed to help you run the supply system – and if you run into any issues, our support is here for you.
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What are the steps of the water purification process for the cooling water in my data centre?
The exact steps required to achieve ideal cooling water in your data centre depend on a number of factors, but here are some of the most common water treatment processes:
Sediment filtering
Depending on the water quality in your location, the first step might be to remove any suspended particles like sand or rust from the soon-to-be cooling water.
Oxidation or ECOMIX® purification
If necessary, an oxidation process followed by another filtration step is added to reduce the levels of iron and manganese in the water, which can oxidise in your cooling water and clog nozzles or promote corrosion. Here at Ecosoft, we implement our patented ECOMIX® purification technology for this step.
Water softening
An ion exchange process or reverse osmosis removes, calcium and magnesium from the water – they are the primary factors in scale formation on heat exchange surfaces and can accelerate corrosion. If you need to remove other salts, TDS or silica (SiO₂), you might need to add a reverse osmosis step to your water purification system.
Biocide disinfection
When bacteria, algae and other microorganisms are present in water cooling systems, they could lead to biofilm formation and microbiologically influenced corrosion. You can control their growth in your data centre with the help of biocides.
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Can I use Ecosoft water treatment systems together with my existing infrastructure?
Yes, that is possible.
The universal construction of our water treatment systems allows for a very easy installation as well as combination with other brands.
It also allows you to connect a number of filters and other products in series to achieve the perfect water quality for your beverage production from soft drinks to liquor.
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The Ecosoft dealer in my region isn’t my company's preferred partner – can I still get your products?
We’d love that.
Just let us know if that’s the case for you and we can work something out.
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What water treatment system is best for my kitchen equipment?
While all of our water treatment systems purify water for use in your kitchen equipment reliably, the perfect choice depends on a number of factors like the following:
- How many appliances will use the purified water?
- How high is the daily consumption of the purified water?
- How big or small is the space available for a water filtration system in your restaurant?
- What quality does the inlet water have in your restaurant?
If you’re unsure about the best water filtration setup for your restaurant, we’d love to help you.
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What kind of pre-treatment is required before the system?
If you use tap water as a feed source, it must be pre-filtered from fine particles and chlorine before entering the RO system. Well water may contain hardness, iron, manganese, silica, or hydrogen sulfide — all of which can quickly damage the membrane. Some of these issues can be addressed by using an antiscalant.
We recommend performing a detailed laboratory analysis of your well water. For tailored advice, feel free to contact us at international@ecosoft.com.
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Why should I consider a water test for my drinking water?
A water test is essential for understanding the quality and safety of your drinking water. It helps identify potential contaminants, such as bacteria, heavy metals, pesticides, or chemicals, that may be present in the water supply. By conducting a water test, you can make informed decisions about water treatment options, protect your health, and ensure the well-being of your family.
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Are there any limitations or factors that can affect TDS readings?
Yes, there are several factors that can affect TDS readings:
- Temperature: TDS readings can be temperature-dependent, so it's essential to take measurements at a consistent temperature or use a TDS tester with automatic temperature compensation.
- Organic matter: TDS testers measure both inorganic and organic substances, so high levels of organic matter may contribute to higher TDS readings without indicating harmful contaminants.
- Dissolved gases: Gases dissolved in water, such as carbon dioxide, can affect TDS readings. Degassing the water sample before testing can help eliminate this interference.
- Sensor quality: The accuracy and reliability of TDS testers can vary depending on the quality and calibration of the device. Regular maintenance and calibration are necessary to ensure accurate readings.
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How can I get rid of the sulfur smell in my water?
There are several methods to remove the sulfur smell from water. One common solution is the use of activated carbon filters, which can effectively absorb and neutralize hydrogen sulfide gas. Additionally, aeration systems can introduce oxygen into the water, helping to reduce the presence of the gas. Chlorination or chemical oxidation methods may also be employed to eliminate the sulfur smell. It is advisable to consult a water treatment professional to determine the most suitable method for your specific situation.
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How often do iron filters need maintenance, and what are the maintenance requirements?
The maintenance requirements for iron filters can vary depending on the specific model and the water conditions. Generally, iron filters may require regular backwashing to clean out accumulated iron particles and other debris. Some filters may also require periodic media replacement or regeneration. It's important to follow the manufacturer's guidelines for maintenance and consider factors such as water usage, iron concentration, and the filter's lifespan to determine the frequency of maintenance tasks. Regular monitoring of water quality and consultation with a professional can help ensure the iron filter continues to operate effectively.
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What types of iron filters are available for well water treatment?
There are different types of iron filters available for well water treatment, including catalytic carbon filters, birm filters, and greensand filters. Each type has its own advantages and is effective at removing iron from water to varying degrees. The choice of the iron filter type depends on the specific characteristics of your well water and the desired level of iron removal.
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Can I install a reverse osmosis system myself to save money?
While it is possible to install a reverse osmosis system yourself, it is generally recommended to have it installed by a professional. Proper installation is crucial for the system to function optimally and ensure the quality of the water produced. Additionally, if you're not familiar with plumbing or have limited DIY experience, it's best to consult a professional to avoid any potential issues or damage.
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My car wash is very small or very big, can I still use your products?
Of course. Since we have such a wide range of products, we have the right size for any car wash size.
If you are unsure about which products are best suited for your needs, do let us know – we’d love to help you with planning the ideal solution for your business.
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Can I use ECOMIX® if there is aeration or oxidant dosing ahead of the unit?
We do not recommend installation of oxidation and/or aeration before the ECOMIX® system. If you have to use aeration or oxidant dosing for any reason we highly recommend pretreatment with a multimedia sediment filter and an activated carbon filter to remove residual active chlorine.
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Is chlorine in water harmful to my health?
At low levels, chlorine is considered safe. However, sensitive individuals, small children or pets may experience irritation or sensitivity. And let’s be honest – it just doesn’t taste good.
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How does an Ecosoft filter improve the taste of my water?
By removing chlorine and other substances that affect taste, the water tastes noticeably fresher, smoother and more natural. Ideal for hot drinks, baby food or simply a refreshing glass of water.
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How often should I replace the filter?
That depends on the model and usage – for our systems, the cartridge replacement interval ranges from 1 to 24 months. The CROSS 90 even features an LED display that reminds you automatically.
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How does Ecosoft remove PFAS from water?
Our reverse osmosis systems are particularly effective in removing PFAS: the water passes through a multi-layer membrane that blocks even the tiniest molecules and only lets pure water through. The result is safe, clean water that's free from any chemical residues including PFAS.
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Are essential minerals preserved?
Yes and no – reverse osmosis initially removes everything, including beneficial minerals. However, our PURE Balance models and the STANDARD PRO reintroduce calcium and magnesium after filtration. This gives you safe water that’s also mineral-balanced.
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What are common pollutants in drinking water?
Common pollutants in water include chlorine, limescale, heavy metals like lead and copper, PFAS, iron, manganese, and microorganisms. Depending on your region and plumbing, levels may vary.
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Are there compact softeners for small spaces?
Absolutely. Ecosoft offers space-saving solutions. The smallest model is Ecosoft Pink 100 (470 mm tall).
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What TDS is required for the inlet water?
The required TDS level of the inlet water depends on the filter you use. All our RObust reverse osmosis filters require a TDS level of 1,000 ppm or less.
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Are the emergency water supply systems smart?
While many of our products are IoT-ready, our current emergency water supply solutions aren’t smart.
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Do I need to use a tank with your emergency water supply container?
No tank is required, but you can install one if it makes sense in your situation.
The emergency water supply can use water directly from any underground or surface water source, but if the water consumption varies greatly and the consumption is greater than the productivity during peaks, a tank can be helpful.
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Are your products for data centre water treatment smart?
Yes, we do have a number of smart products for water treatment in data centres.
We know that monitoring performance is key in the smooth operation of data centres, which is why we’ve developed a number of IoT-ready products such as reverse osmosis filters to purify your cooling water.
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What are the required purification steps for water in drink production?
The exact steps required to achieve the ideal water quality for your beverage production depend on a number of factors, but here are some of the most widely used technologies and processes:
Mechanical cleaning
This pre-treatment of inlet water is done either with ultrafiltration, cartridge filters or backfill filters to avoid clogging or contamination of subsequent water treatment systems in your production facility.
Complex purification
In this step, impurities such as hardness salts, iron, manganese, and organic matter are removed from the water intended for beverage production – we often recommend our patented ECOMIX® technology for this step.
Sorption purification
Chlorinated water doesn’t taste very good, but it’s the standard in many countries for health reasons. To remove any residual chlorine from the water to be used in the drinks you produce, activated carbon filters are often added.
Reverse osmosis (RO)
The final purification step is usually RO filtration, which removes about 99% of all dissolved impurities and makes sure the water complies with sanitary-chemical and microbiological standards.
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Can I order consumables for my water treatment system directly from Ecosoft?
Of course, that’s what our online shop is for.
Just create an account (you’ll need your VAT ID for that) and once we checked your information, you’ll have access to our B2B online shop. And don’t worry, that usually doesn’t take longer than one business day.
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How does filtered water improve coffee taste?
Filtered water is free from any unwanted substances and lets the bean’s true flavour shine. That means more aroma, more depth, and more enjoyment in every cup.
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Will water treatment improve food & beverage taste?
Yes, it will.
Tap water usually contains impurities or might be chlorinated depending on where you live, all of which interferes with the taste of the dishes and drinks you prepare in your restaurant.
In order to achieve next-level taste in the food and drinks you serve in your restaurant, we recommend pure water that’s been filtered to remove any impurities.
A great starting point for this would be one of our reverse osmosis filters like the RObust 1500 or the RObust 4000, which are eco-friendly and provide great purification results that will elevate the taste of your dishes and drinks.
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Can I use well water for irrigation in my greenhouse?
Technically yes, but in most cases, it’s advisable to treat the well water first.
Well water often contains high levels of iron, manganese, hardness, or total dissolved solids (TDS), which can damage your plants and clog your irrigation systems.
If you’re unsure about the water quality in your well, we recommend a water test. This will tell you exactly how your well water is composed and what kind of treatment it needs to be suitable for irrigation in your greenhouse.
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How much water is wasted during the filtration?
Thankfully, our modern reverse osmosis systems are very efficient: they recover up to 75% of water, keeping waste to an absolute minimum.
Not just good for you, also good for the environment.
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How to check filter water at home?
You can check water quality at home by taste, smell, and simple test kits. For precise results, consider laboratory testing.
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Which membrane elements are the best for the MO6500TP5?
If you choose a professional line of commercial reverse osmosis systems, it makes sense to get the most out of it.
For complex water and extended service life, DuPont membrane elements are recommended.
If you require higher capacity, we suggest using DuPont FilmTec XLE PRO 4040.
If your priority is better quality of purified water, DuPont FilmTec LCLE 4040 can be used.
To get an estimate of the water quality you will receive, contact us at international@ecosoft.com.
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Which membrane elements are the best for the MO12000TP5?
If you choose a professional line of commercial reverse osmosis systems, it makes sense to get the most out of it.
For complex water and extended service life, DuPont membrane elements are recommended.
If you require higher capacity, we suggest using DuPont FilmTec XLE PRO 4040.
If your priority is better quality of purified water, DuPont FilmTec LCLE 4040 can be used.
To get an estimate of the water quality you will receive, contact us at international@ecosoft.com.
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Which membrane elements are the best for the MO24000TP5?
If you choose a professional line of commercial reverse osmosis systems, it makes sense to get the most out of it.
For complex water and extended service life, DuPont membrane elements are recommended.
If you require higher capacity, we suggest using DuPont FilmTec XLE PRO 4040.
If your priority is better quality of purified water, DuPont FilmTec LCLE 4040 can be used.
To get an estimate of the water quality you will receive, contact us at international@ecosoft.com.
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Which membrane elements are the best for the MO36000TP5?
If you choose a professional line of commercial reverse osmosis systems, it makes sense to get the most out of it.
For complex water and extended service life, DuPont membrane elements are recommended.
If you require higher capacity, we suggest using DuPont FilmTec XLE PRO 4040.
If your priority is better quality of purified water, DuPont FilmTec LCLE 4040 can be used.
To get an estimate of the water quality you will receive, contact us at international@ecosoft.com.
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Are your products smart?
Yes, many of our products are smart.
Most of our commercial-grade reverse osmosis filters are IoT-ready, which makes running your car wash much easier.
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How can I use a TDS tester effectively?
To use a TDS tester effectively, follow these tips:
- Ensure the tester is calibrated correctly according to the manufacturer's instructions.
- Rinse the testing probe with distilled or deionized water before and after each use to remove any residue.
- Submerge the testing probe into the water sample, avoiding any air bubbles, and wait for the reading to stabilize.
- Take multiple readings from different locations to get a representative average.
- Keep track of the readings over time to monitor any changes in water quality.
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What are the effects of hard water?
Hard water can have several effects on daily life. It can lead to the formation of limescale deposits on fixtures, appliances, and plumbing systems, reducing their efficiency and lifespan. Hard water may also interfere with the lathering ability of soaps and detergents, requiring larger amounts to achieve the desired cleaning effect. Additionally, hard water can leave spots and streaks on dishes and glassware when they dry, affecting their appearance.
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How is water hardness measured?
Water hardness is typically measured in units of milligrams per liter (mg/L) or parts per million (ppm) of calcium carbonate (CaCO₃). This measurement is known as the Total Hardness. It can be determined through laboratory analysis or by using test kits that provide instant results. The hardness level is often categorized as soft (less than 60 mg/L), moderately hard (60-120 mg/L), hard (120-180 mg/L), or very hard (above 180 mg/L).
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What are the benefits of using shower filters?
Using shower filters can offer several benefits for both your health and the overall showering experience. Some of the key benefits include:
- Reduced exposure to chlorine: Shower filters effectively remove chlorine from the water, which can cause dryness and irritation of the skin and scalp.
- Healthier skin and hair: By removing impurities and chemicals, shower filters help maintain the natural moisture balance of your skin and hair, preventing dryness, itchiness, and dullness.
- Protection against harmful substances: Shower filters can reduce the presence of heavy metals, volatile organic compounds (VOCs), and other potentially harmful substances in the water, providing an extra layer of protection.
- Improved air quality: When using a shower filter, the reduction of chlorine and other chemicals can help improve the air quality in your bathroom by reducing the release of chlorine vapors.
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How do I determine the right size of iron filter for my well water system?
To determine the right size of an iron filter for your well water system, you need to consider factors such as the flow rate of your water, the level of iron contamination, and the specific needs of your household. It's recommended to consult with a water treatment professional who can assess your water quality and provide guidance on selecting the appropriate size for your iron filter.
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How can we control microorganisms in water?
Controlling microorganisms in water is essential to ensure safe and clean water supplies. Several measures can be taken, including:
- Water treatment: Implementing proper water treatment processes, such as filtration, disinfection (e.g., chlorination), and advanced treatment technologies, can help remove or inactivate microorganisms.
- Regular testing: Regular monitoring and testing of water sources for microbial contaminants are crucial to detect any potential issues and take appropriate actions promptly.
- Sanitation practices: Promoting good sanitation practices, including proper waste disposal, maintenance of septic systems, and adequate hygiene practices, can help prevent the introduction of microorganisms into water sources.
- Watershed protection: Protecting watersheds and preventing pollution from entering water bodies can help minimize the presence of microorganisms in the environment and subsequently in water sources.
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Is it possible to use ECOMIX® when iron content in water is higher than the limit of 15 ppm?
There are ECOMIX® units in operation which successfully remove iron in even greater concentrations. However, before doing so you should contact your water treatment specialist with a complete water analysis.
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How often do I need to change the filters?
It depends on the model and your water usage. Filter jugs typically need a cartridge change every four weeks, while reverse osmosis systems can go 6 to 24 months between changes. The CROSS 90 system even has a smart LED indicator that tells you exactly when to replace the filter – easy and convenient.
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How often do I need to change the filter elements?
This depends on the model and how much water you use. The filter cartridges usually last for several months before needing replacement. Detailed guidance is provided in each product description. The CROSS 90 makes things extra easy with a smart LED indicator that tells you exactly when to change the filter.
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How do these substances get into tap water?
Some come from outdated pipes or home installations, others from environmental sources – such as fertilisers, industrial waste or water treatment processes.
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How do Ecosoft water filters remove these pollutants?
Our filters use sorption with activated carbon, membrane technology, and ion exchange. This effectively removes harmful water contaminants while retaining essential minerals.
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Is soft water healthy?
The dissolved minerals in hard water that cause limescale aren't harmful to humans. They are inconvenient though and can damage your water pipes and your appliances, though.
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Will the emergency water supply work in real-life conditions?
Yes. Most of our solutions have been tested in real-life conditions in Ukraine. They were deployed to refugee camps, hospitals, emergency accommodations, and temporary military camps.
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Are your products for beverage water treatment smart?
Yes, we do have a number of smart water treatment products for the beverage industry.
Here at Ecosoft, we know that monitoring performance is key to ensure smooth production workflows in the drink industry, which is why we developed a number of IoT-ready products such as reverse osmosis filters for your water purification.
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Can I use softened water in an espresso machine?
Yes – but we recommend using a water filter for your coffee machine that also re-mineralises the water. Not all minerals are bad – elements like magnesium and calcium actually play a vital role in perfecting your coffee’s flavour.
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Do I need to use a tank with your water purification systems in my restaurant?
While it’s not strictly necessary to use a tank when using our commercial water filtration system in your restaurant, we do recommend it for certain use cases: For example, using a tank for the water used by your coffee machine helps to average TDS levels in the water, which results in consistent coffee flavour.
We recommend installing a tank in all cases where our reverse osmosis filters are connected to additional devices.
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How often do I need to service the water treatment system?
The service intervals for your irrigation water treatment system vary and depend on a few factors such as the setup you choose, inlet water quality and level of water usage.
You need to replace pre-filters and RO membranes regularly, although you can elongate those intervals for the latter by installing a CIP station that periodically cleans the membranes.
Here are some typical replacement intervals:
- Mechanical pre-filters: 8–12 weeks (might be shorter if your irrigation water has high turbidity)
- RO membranes: last up to 3 years (maybe longer if you use a CIP system)
- UV lamps: once a year
For bigger plant nurseries, greenhouses and garden centres, we recommend our IoT-ready water treatment solutions: these smart systems allow you to monitor water quality and system performance remotely, allowing for maintenance planning, reducing downtimes and ensuring consistent water output.
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Aren’t some minerals good? Can I keep minerals in my RO water?
You are absolutely right, some minerals are actually good and healthy.
That’s why our blending options allow you to adjust the mineral content of the purified water.
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How to make a water filter at home?
A DIY water filter can be made with gravel, sand, and activated carbon. However, such methods are not reliable for drinking water. For safe results, always use certified home water filters.
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Can the system operate 24/7?
Yes, the MO6500TP5 is designed for continuous 24/7 operation in commercial environments.
Its robust Grundfos® pump and stainless steel frame ensure long-term durability.
The OC5000 controller manages automatic on/off cycles, flushing, and dry-run protection to safeguard the system.
The open-frame design allows quick and easy maintenance to reduce downtime.
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Can the system operate 24/7?
Yes, the MO12000TP5 is designed for continuous 24/7 operation in commercial environments.
Its robust Grundfos® pump and stainless steel frame ensure long-term durability.
The OC5000 controller manages automatic on/off cycles, flushing, and dry-run protection to safeguard the system.
The open-frame design allows quick and easy maintenance to reduce downtime.
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Can the system operate 24/7?
Yes, the MO24000TP5 is designed for continuous 24/7 operation in commercial environments.
Its robust Grundfos® pump and stainless steel frame ensure long-term durability.
The OC5000 controller manages automatic on/off cycles, flushing, and dry-run protection to safeguard the system.
The open-frame design allows quick and easy maintenance to reduce downtime.
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Can the system operate 24/7?
Yes, the MO36000TP5 is designed for continuous 24/7 operation in commercial environments.
Its robust Grundfos® pump and stainless steel frame ensure long-term durability.
The OC5000 controller manages automatic on/off cycles, flushing, and dry-run protection to safeguard the system.
The open-frame design allows quick and easy maintenance to reduce downtime.
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How can I know the volume capacity of Ecolite Ultrasoft in my system?
You can estimate it using the formula:
Volume Capacity (m³) = Ecolite Ultrasoft volume (L) × [Ion-exchange capacity (g CaCO₃/L) ÷ Influent hardness (ppm CaCO₃)],
where the ion-exchange capacity of Ecolite Soft is 60 g CaCO₃/L.For example, if an Ecosoft 16×65 water softener is filled with 125 L of Ecolite Ultrasoft and the influent water hardness is 200 ppm CaCO₃, the treated water volume before regeneration will be 37.5 m³.
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How can I know the volume capacity of Ecolite Demin in my system?
You can estimate it using the formula:
Volume Capacity (m³) = Ecolite Demin volume (L) × [20 ÷ Conductivity (µS/cm)].
For example, if reverse osmosis water with 16 µS/cm conductivity is polished using 100 L of Ecolite Demin, the treated water volume before replacement will be 125 m³.
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What do the TDS readings indicate about water quality?
TDS readings provide an estimate of the overall quality of the water based on the concentration of dissolved solids. Higher TDS levels may indicate the presence of minerals, salts, metals, or other impurities in the water. However, it's important to note that TDS alone doesn't provide specific information about the types of contaminants present. Additional testing may be necessary to identify specific substances or pollutants.
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What is a TDS tester, and how does it work?
A TDS tester, also known as a Total Dissolved Solids tester, is a device used to measure the concentration of dissolved solids in a liquid. It works by measuring the electrical conductivity of the liquid, which is directly related to the concentration of dissolved solids. The tester provides a numerical value that indicates the TDS level, giving an idea of the overall water quality.
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Can water hardness be treated?
Yes, water hardness can be treated to reduce its effects. Water softening is a common method used to remove calcium and magnesium ions from water. It involves the use of ion-exchange resin or salt-based water softeners that replace the calcium and magnesium ions with sodium ions. Other methods such as reverse osmosis and lime softening are also used to address water hardness. The choice of treatment depends on the specific hardness level, budget, and other factors.
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What is water hardness?
Water hardness refers to the concentration of minerals, particularly calcium and magnesium ions, in water. It is a measure of the water's ability to form lather with soap. Hard water contains high levels of these minerals, while soft water has lower concentrations. Water hardness is an important water quality parameter that can have various effects on plumbing systems, appliances, and daily activities.
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Can the sulfur smell in water be prevented?
Preventing the sulfur smell in water depends on the specific source of the issue. For well water, regular maintenance and monitoring of the well system are crucial. Ensuring proper ventilation and disinfection of the well can help minimize the growth of sulfur-producing bacteria. Additionally, addressing any issues with plumbing systems, such as corroded pipes or hot water heaters, can also prevent the sulfur smell. Regular water testing and treatment, if necessary, can help maintain water quality and prevent the recurrence of the sulfur smell.
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Is the sulfur smell in water harmful?
In most cases, the sulfur smell in water is not harmful to human health. However, it can be unpleasant and affect the taste of drinking water, making it less desirable. Additionally, high levels of hydrogen sulfide gas can be toxic and pose a risk if inhaled in large quantities. It is recommended to address the issue of sulfur smell in water to improve its quality and eliminate any potential health concerns.
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What causes a sulfur smell in water?
The presence of a sulfur smell in water is usually caused by the presence of hydrogen sulfide gas. This gas can be produced when organic matter decays, particularly in environments with low oxygen levels such as groundwater and wells. Bacteria that thrive in these conditions release hydrogen sulfide as a byproduct, leading to the characteristic rotten egg smell in water.
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Can I convert hard water to soft water in my home?
Yes, you can convert hard water to soft water through a process called water softening. This typically involves using a water softener, which removes the excess minerals in the water and replaces them with sodium or potassium ions. Water softeners can be installed at the point of entry to treat all water entering the house or at specific points of use, such as under a sink or for the shower.
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What are the effects of using soft water versus hard water?
Soft water tends to be more beneficial for household use. It can prevent mineral buildup in pipes and appliances, leading to improved lifespan and efficiency. Soft water also allows for better soap lathering and can result in softer, smoother skin and hair. In contrast, hard water may leave mineral deposits on surfaces, reduce soap efficiency, and contribute to scaling in appliances.
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What is the difference between soft water and hard water?
Soft water and hard water differ in their mineral content. Soft water has low levels of minerals, specifically calcium, and magnesium, while hard water contains higher concentrations of these minerals.
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How do I choose the right shower filter for my needs?
When selecting a shower filter, consider the following factors:
- Water quality: Determine the impurities present in your water supply by conducting a water quality test, if possible. This will help you choose a filter that targets the specific contaminants you want to remove.
- Filter type: Different shower filters use various filtering media. Research and choose a filter that suits your requirements, such as activated carbon filters for chlorine removal or KDF filters for heavy metal reduction.
- Filter lifespan: Check the expected lifespan of the filter cartridge and consider how often you will need to replace it. This can impact the long-term cost and maintenance of the filter.
- Installation and compatibility: Ensure that the filter is easy to install and compatible with your existing showerhead or plumbing setup.
- Budget: Determine your budget range and look for filters that offer a balance between cost and performance.
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Do shower filters really work?
Yes, shower filters do work in effectively reducing the levels of impurities and chemicals in the water. The filtering media present in shower filters are designed to capture and trap contaminants, resulting in cleaner and healthier water for showering. However, it's important to note that the effectiveness of a shower filter can vary depending on its quality, design, and the specific impurities present in the water supply. It's recommended to choose a high-quality filter that suits your specific needs and to replace the filter cartridge as per the manufacturer's instructions for optimal performance.
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What are shower filters and how do they work?
Shower filters are devices designed to remove impurities and chemicals from the water used for showering. They typically contain a combination of filtering media such as activated carbon, KDF (Kinetic Degradation Fluxion), and ceramic balls. These media work together to effectively reduce chlorine, heavy metals, bacteria, and other contaminants present in the water. As the water passes through the filter, these impurities get trapped, resulting in cleaner and healthier water for showering.
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Are there any ongoing maintenance costs for a reverse osmosis system?
Yes, reverse osmosis systems require regular maintenance to ensure their efficiency and longevity. The main maintenance cost is the replacement of filters, which typically need to be changed every 6 to 12 months, depending on the specific system and water quality. The cost of filter replacements can vary but generally falls within the range mentioned earlier, between $50 and $150 annually. It's important to factor in these ongoing maintenance costs when considering the overall cost of a reverse osmosis system.
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Are there any additional costs associated with a reverse osmosis system?
In addition to the initial cost of the system, there might be some additional costs to consider. These can include the cost of professional installation if you choose to hire a plumber or technician. Furthermore, you may need to factor in the cost of periodic filter replacements, which usually range from $50 to $150 annually, depending on the number and type of filters required by your specific system.
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Why does my reverse osmosis water taste strange?
If your reverse osmosis water tastes strange, it could be due to a few reasons. Firstly, check the age of your filters. Over time, the carbon filters in the system can become saturated, leading to an unpleasant taste or odor in the water. Replacing the filters at the recommended intervals can help alleviate this issue. Another possibility is the presence of dissolved minerals in the water. While reverse osmosis systems are designed to remove most minerals, some may still pass through or accumulate on the membrane. In such cases, using a post-filter or a remineralization cartridge can enhance the taste of the water. If the problem persists or worsens, it is advisable to consult a professional or consider getting your water tested for potential contaminants.
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How do water's chemical properties affect its role in biological systems?
Water's chemical properties are vital for life's processes. Its ability to act as a solvent allows for the transport of nutrients, minerals, and waste products within living organisms. Water's capacity to participate in chemical reactions as an acid or base is essential for maintaining pH balance in biological systems. Additionally, water's cohesion and surface tension enable capillary action, facilitating the movement of water through plants and the blood vessels of animals. Its electrolytic properties are also fundamental for many biochemical reactions that occur within cells.
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My tank holds a bag and a half of media. Can I use half a bag of ECOMIX® and save the other half for another installation? ?
Each bag contains 5 separate components in specific amounts. ECOMIX® components are thoroughly mixed during production and there should be no problem using half a bag. If you intend to use just half it is important to shake the bag before loading the vessel. To avoid the trouble, you can order ECOMIX® in full AND half bags. Specify packaging when ordering from your supplier.
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Can I use Ecosoft filters in a rented flat?
Absolutely! Many of our filters are designed specifically for tenants. No drilling, no permanent changes – just clean water, anytime. And when you move, your filter moves with you. Ideal for anyone who wants flexibility and high water quality.
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Are pollutants in drinking water harmful to health?
Generally, amounts are below legal limits. However, substances like heavy metals, PFAS, or microbes can accumulate in the body over time. Sensitive individuals – such as children or pregnant people – should prioritise very clean water.
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How often does a water softener need maintenance?
Our systems are extremely low-maintenance. Depending on the model, you’ll only need to occasionally top up the salt – the rest is fully automatic. Water softening has never been this easy!
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Do I need to use a tank with your water purification systems in my data centre?
No, you don’t need to use a tank with our purification systems for the cooling water in your data centre – the purified water flows into your cooling water circuit directly.
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How often should I change the filter cartridge?
That depends on the system you’re using. Some filters last 1 month, others up to 6. The CROSS 90 Balance even has an LED display that lets you know exactly when it’s time for a change. The RObust Mini is also easy to maintain, with user-friendly cartridge replacement designed for regular home use.
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Are your products for restaurant water treatment smart?
While many of our products are IoT-ready, our current solutions for the food and beverage industry aren’t smart.
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Do I need a reverse osmosis system for my irrigation?
While it’s not strictly necessary to use a reverse osmosis (RO) system for irrigation water, it is highly recommended: this technology is ideally suited to prepare your local water for watering plants.
Reverse osmosis effectively reduces salinity, sodium, chloride, and total hardness of your local water, making it perfect for watering sensitive crops.
With an RO filter, you can ensure stable EC levels and prevent salt buildup on plant leaves and in the soil, while at the same time protecting sensitive irrigation equipment like misting and fogging systems.
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Do these RO systems require salt to work?
No, they don’t.
One of the great things about the reverse osmosis technology is that it uses membrane filtration, meaning it doesn’t need any salts or chemicals to work.
That makes reverse osmosis such a good choice not just for you and your family, but also for the environment.
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How long do sorption materials last?
It depends on water quality and usage. Some materials last several months, while others (like macroporous resins) can last years with proper maintenance.
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How often should I replace my filter?
Water filters themselves are built to last for years. However, their internal consumables — like cartridges and membranes — need regular replacement:
- Sediment and carbon cartridges: every 1–3 months
- Post-filter and mineralization: every 6 months
- RO membranes: once a year
Proper maintenance ensures consistent water quality and extends system lifespan.
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Can I increase the system’s capacity and productivity in the future?
Yes, you can increase the system’s capacity over time.
You can add an additional pressure vessel with a 4″ RO membrane to increase the flow rate in the MO6500TP5. This does not require a pump upgrade and involves only minimal piping modifications.
When increasing productivity, you should adjust the following:
- optimize the pre-treatment setup
- add an antiscalant or softener if necessary
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What does the MO12000TP5 system marking mean?
The model name MO12000TP5 contains information about the system's specifications:
- MO – product range name
- 12000 – average daily capacity (12 000 L/day)
- T – tap water application
- P – powder-coated frame and plastic pressure line
- 5 – Ecosoft OC5000 controller
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Can I increase the system’s capacity and productivity in the future?
Yes, you can increase the system’s capacity over time.
You can add two additional pressure vessels with 4″ reverse osmosis membranes to increase the flow rate of the MO24000TP5. This does not require a pump upgrade and only minimal piping modifications.
Please note that the frame does not include designated space for the additional membranes, but they can be installed next to the system.
When increasing productivity, you should adjust the following:
- optimize the pre-treatment setup
- add an antiscalant or softener if necessary
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What does the MO36000TP5 system marking mean?
The model name MO36000TP5 contains information about the system's specifications:
- MO – product range name
- 36000 – average daily capacity (36 000 L/day)
- T – tap water application
- P – powder-coated frame and plastic pressure line
- 5 – Ecosoft OC5000 controller
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Can ECOMIX® A be used for iron and manganese removal in water with low hardness?
It is not recommended. ECOMIX® A performs best when the water contains sufficient hardness ions, which help maintain the optimal balance between all components of the media.
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Can ECOMIX® C be used for iron and manganese removal in water with low hardness?
It is not recommended. ECOMIX® C performs best when the water contains sufficient hardness ions, which help maintain the optimal balance between all components of the media.
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Can ECOMIX® P be used for iron and manganese removal in water with low hardness?
It is not recommended. ECOMIX® P performs best when the water contains sufficient hardness ions, which help maintain the optimal balance between all components of the media.
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How can I know the volume capacity of Ecolite Soft in my system?
You can estimate it using a simple formula:
Volume Capacity (m³) = Ecolite Soft volume (L) × [Ion-exchange capacity (g CaCO₃/L) ÷ Influent hardness (ppm CaCO₃)],
where the ion-exchange capacity of Ecolite Soft is 50 g CaCO₃/L.For example, if an Ecosoft 14x65 water softener is filled with 100 L of Ecolite Soft and the influent water hardness is 200 ppm CaCO₃, the treated water volume before regeneration will be 25 m³.
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What is the typical service life of Ecolite Ultrasoft?
Under normal operating conditions, the resin lasts about 3–5 years, depending on water quality and regeneration frequency.
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Can the resin be regenerated?
No. Ecolite Demin is supplied as a ready-to-use equilibrated mixed bed designed for single-use or limited-cycle operation. Regeneration is possible only in industrial systems equipped with separate resin separation units.
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Why is a 3-component filter better than a 2-component filter?
A 3-component filter offers better sealing thanks to the additional nut, which applies even pressure to the gasket and helps prevent leaks. It also simplifies installation and removal, making it easier to tighten or loosen without damaging the threads. The nut ensures even load distribution across the connection, reducing the risk of mechanical damage.
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Can ECOMIX® C filter media help with limescale?
ECOMIX® C filter media can help with limescale issues. It's designed to effectively reduce and prevent limescale buildup by utilizing ion exchange technology. This process exchanges calcium and magnesium ions (which cause limescale) with sodium ions, thereby softening the water and reducing the mineral content that contributes to limescale formation.
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Where can I buy the RObust PRO Reverse Osmosis Filter, and what is the pricing like?
The RObust PRO can be purchased directly through Ecosoft’s product page here. Pricing details are available on the website, providing options based on specific business needs.
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How does ECOMIX® A contribute to the overall clarity of water?
By removing particulates, iron, and other turbidity-causing elements, ECOMIX® A ensures that your water is crystal clear.
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Is professional installation required for setting up this reverse osmosis filter?
While professional installation is recommended, it's possible for individuals with basic DIY skills to install the system.
For more details and to view our full range of products, visit our domestic product page. Whether you're looking to buy or simply seeking more information about the cost and how much an Ecosoft water filter can improve your life, you'll find everything you need with us.
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Can the FilmTec™ BW30 PRO-400 Membrane element withstand challenging feedwater conditions?
Yes, the FilmTec™ BW30 PRO-400 Membrane element is specifically engineered to handle challenging feedwater conditions, ensuring consistent performance and long-term durability even in demanding industrial settings.
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Is professional installation required for setting up this reverse osmosis filter?
While our STANDARD reverse osmosis filter is designed for user-friendly installation, we recommend consulting the user manual or contacting our customer support for assistance. Professional installation can ensure optimal performance and longevity of the filtration system.
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Where can Pure PMB101-2 Mixed bed ion exchange resin be used?
It is ideal for laboratories needing high-purity water for analytical purposes and experiments, the pharmaceutical industry for drug production, electronics manufacturing for semiconductor production, commercial aquariums and aquatic centers for maintaining water quality, the food and beverage industry for production processes, and hospitals and healthcare facilities for sterile and deionized water applications. By using Pure PMB101-2, industries and facilities can achieve consistent high-purity water, essential for maintaining quality and efficiency in various processes.
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Can the RObust 1500 reverse osmosis filter be installed under the sink?
Absolutely, the RObust 1500 is designed for easy under-sink installation, saving space and providing a convenient and efficient way to access clean, purified water right from your kitchen tap.
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What is the lifespan of the filters used in the P'URE Balance reverse osmosis system, and how often do they need to be replaced?
The filters in the P'URE Balance reverse osmosis system typically have a lifespan of around 6-12 months, depending on the water quality and usage. Regular maintenance and timely replacement of filters are recommended to ensure the continued high performance and efficiency of the filtration system.
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What is the warranty period for the CROSS90 direct flow reverse osmosis filter?
The CROSS90 direct flow reverse osmosis filter comes with a standard warranty of 2 years, guaranteeing peace of mind and reliable performance for an extended period.
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Is professional installation required for the RObust Mini reverse osmosis filter?
While professional installation is recommended for optimal performance, the RObust Mini is designed for easy installation and comes with a detailed user manual, making it possible for individuals with basic plumbing knowledge to install it themselves.
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How does Ecomix® A contribute to the overall clarity of aquarium water?
Ecomix® A is engineered to enhance water clarity by efficiently removing impurities and organic pollutants. Through its advanced chemical and biological filtration properties, it curtails the accumulation of particulate matter and cloudiness, leading to visibly cleaner and healthier water. Its unique composition aids in maintaining an optimal balance, fostering a vibrant and natural aquatic ecosystem.
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Does the Robust 3000MAX RO filter system come with a warranty, and if so, what is the duration of the warranty period?
Yes, the Robust 3000MAX RO filter system is backed by a comprehensive warranty of 5 years, providing you with peace of mind and reliable support for an extended period.
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Is the ECOMIX® CALCULATOR suitable for all types of water treatment applications?
The ECOMIX® CALCULATOR is a versatile tool suitable for a wide range of water treatment applications, including residential, commercial, and industrial settings. It can help select the right Ecomix type and controller settings for varying water quality and filter size requirements. However, for extremely specialized or unique applications, it's advisable to consult with our water treatment experts for personalized recommendations. In most cases, the calculator will provide an excellent starting point for achieving optimal filtration results.
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How can I be sure that Ecosoft Water Filters will meet my specific water treatment needs?
We understand that water quality can vary from one location to another. That's why we offer a free water analysis service. Simply contact us, and we'll help you assess your water quality and recommend the most suitable solution for your specific needs. Our goal is to provide tailored water treatment solutions that address your unique concerns and deliver the best possible results.
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Can I purchase Ecosoft water treatment products online, and do you offer customer support?
Yes, you can easily purchase Ecosoft water treatment products through our online store. We offer a user-friendly shopping experience with detailed product information, secure payment options, and fast shipping. Additionally, our dedicated customer support team is available to assist you with product selection, installation guidance, and any other questions you may have. At Ecosoft, we are committed to providing a seamless and satisfying shopping experience for our valued customers.
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Are iron filters capable of removing other contaminants besides iron?
While iron filters are primarily designed to remove iron from well water, many models also have the ability to remove other contaminants such as manganese, hydrogen sulfide (rotten egg odor), and sediment. However, the specific capabilities of an iron filter may vary, so it's important to check the product specifications and consult with the manufacturer or water treatment professional to ensure it can address your specific water quality concerns.
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What is the average cost of a reverse osmosis system?
The cost of a reverse osmosis system can vary depending on various factors such as the brand, quality, features, and capacity of the system. On average, you can expect to pay between $200 and $800 for a residential reverse osmosis system. However, high-end systems with advanced features can cost even more.
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How do microorganisms affect water quality?
Microorganisms play a crucial role in the overall quality of water. Beneficial microorganisms, such as certain types of bacteria and algae, contribute to the ecological balance of aquatic ecosystems. They help in the breakdown of organic matter, nutrient cycling, and maintaining water clarity. However, harmful microorganisms can contaminate water and cause various diseases when ingested or come into contact with the human body.
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What are microorganisms in water?
Microorganisms in water are tiny living organisms that can be found in various bodies of water, including lakes, rivers, oceans, and even in tap water. They are diverse and include bacteria, viruses, fungi, and algae. While some microorganisms are harmless or even beneficial, others can cause waterborne diseases and pose health risks.
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What is the importance of water's physical properties?
The physical properties of water play a crucial role in supporting life and shaping the Earth's environment. Water's high boiling and freezing points allow it to exist as a liquid over a wide range of temperatures, creating stable habitats for aquatic organisms. Its ability to dissolve and transport various substances enables nutrient absorption in plants and animals. The expansion of water when it freezes helps protect aquatic life in cold environments. Additionally, water's high specific heat capacity regulates temperature on Earth, influencing climate patterns and weather systems.
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What are the physical properties of water?
Water possesses several important physical properties. It is a colorless, odorless, and tasteless liquid at room temperature. Its boiling point is 100 degrees Celsius (212 degrees Fahrenheit), and its freezing point is 0 degrees Celsius (32 degrees Fahrenheit). Water is unique in that it expands when it freezes, causing ice to float on its liquid form. It also has a high surface tension and can absorb a significant amount of heat before its temperature rises, making it an effective coolant.
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How can I improve the taste and smell of my water?
If you are experiencing unpleasant tastes or smells in your water, there are several steps you can take to improve its quality. First, you can try using an activated carbon filter, which can help remove certain contaminants and reduce odors. These filters are available in various forms, including faucet-mounted filters, pitcher filters, and whole-house filtration systems. Additionally, storing tap water in an open container for a short period can allow volatile compounds, such as chlorine, to dissipate, improving the taste and smell. If the issue persists or you suspect a more significant problem, it is recommended to have your water tested by a certified laboratory to identify any specific contaminants or concerns. Based on the test results, appropriate treatment methods can be determined to ensure safe and pleasant-tasting water.
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Is it normal for water to have a chlorine smell?
In certain cases, a chlorine smell in water can be normal and expected. Chlorine is often used as a disinfectant in municipal water treatment processes to kill bacteria and other microorganisms. While chlorine is effective in reducing potential health risks, it can leave a distinct odor. This smell is more noticeable in tap water because the chlorine dissipates when left exposed to air. In most cases, the chlorine smell is not harmful and can be reduced by letting the water sit in an open container or using activated carbon filters. However, if the chlorine smell is excessively strong or persistent, it is advisable to contact your water utility provider for further investigation.
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What does the taste of water indicate?
The taste of water can be indicative of its quality and various factors that may affect it. Generally, water should taste neutral, with no discernible flavor. However, certain tastes can suggest underlying issues. For instance, a metallic taste may indicate the presence of minerals such as iron, copper, or zinc. A salty taste might be a sign of elevated sodium levels or contamination with seawater. Additionally, an earthy or musty taste could suggest the presence of algae or organic matter. While some tastes may be harmless, others can affect the water's palatability or indicate potential health concerns. If you experience an unusual or persistent taste in your water, it is recommended to have it tested to determine the cause and ensure its suitability for consumption.
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How will the TDS change after the system with ECOMIX®?
The TDS after the ECOMIX® system will increase by an average of 10% of the original content. This is due to the replacement of hardness cations with harmless sodium cations during ion exchange.
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Can I use your water filters in an office or café?
Absolutely! Our chlorine filters are versatile and perfect for offices, cafés, or other commercial settings. Whether you want better water quality for your staff or your guests – our solutions deliver fresh, chlorine-free water. For specific requirements, we also offer process water treatment systems that adapt flexibly to your business.
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Can I use Ecosoft filters in rental properties?
Absolutely! Our systems can be installed with minimal effort – perfect for kitchens in rented flats or apartments. Simply install the filter under your sink and enjoy clean water instantly.
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How will a water softener improve my daily life?
You’ll see a major difference! From reduced cleaning time to extended appliance life, to softer skin and hair. In the long run, you'll also notice lower utility bills.
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Can I order consumables for my water treatment system directly from Ecosoft?
Of course, that’s what our online shop is for.
Just create an account and shop away.
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What’s the best water filter for coffee machines?
That depends on your situation. If you’re looking for a flexible, affordable solution, we recommend the Slim Jug. If you're looking for long-term high performance, go with the CROSS 90 Balance or the RObust Mini — the latter is specially designed for coffee applications and delivers outstanding results for home use.
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Can I achieve the TDS levels needed for specialty coffee with Ecosoft?
Yes, you can achieve the TDS levels recommended by the SCA with Ecosoft water treatment systems.
The SCA recommends a TDS level of 75–250 ppm, although it’s important to note that the composition of the Total Dissolved Solids has a significant impact on the taste of your coffee.
With its combination of calcium (Ca) and magnesium (Mg), the RObust COFFEE creates water that’s optimized to enhance the unique aromas of coffee.
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Can poor water quality cause allergies or skin problems?
Yes. Chlorine, heavy metals, or microorganisms can cause irritation, itchiness, or allergic reactions – especially in children and people with sensitive skin or eczema.
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How do you fix water that smells like rotten eggs?
Identify the source, usually your well or water heater, then treat it with aeration, catalytic filtration, or a system like AQUAPOINT based on your water test.
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How does water quality affect crop yield and fertiliser use?
Poor water quality can block nutrient uptake and increase the need for chemical correction.
If you use high-quality water in your irrigation, crops can absorb the nutrients more effectively, which reduces the need for fertilisers and improves yields.
At the same time, pure water (e.g. after reverse osmosis) can reduce soil erosion in agriculture and positively impact growth and development of your crops.
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How noisy are these RO filters?
Thanks to the modern Grundfos Scala 2 pump, our RO units are very low-noise – perfect for residential use in your home.
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What are the most common sorption materials?
Ion exchange resins, activated carbon, and catalytic carbons like Centaur® 12x40 are widely used in household and industrial filtration.
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What is the concept of ion exchange resin?
An ion exchange resin is a polymer with charged groups that attract and replace unwanted ions in water with harmless ones, improving water quality.
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Is filtration enough to purify water?
Filtration is a basic stage, but full purification requires additional processes, such as reverse osmosis or UV lamp disinfection.
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What water quality can I expect after filtration?
To determine the quality of water after the system, you can use software to calculate the operating parameters and expected purity.
Projection tools like Wave from DuPont and QPlus from LG allow for detailed modelling. You can also use the Ecosoft RO calculator to get an approximate estimate based on basic input data.
If you would like support with this, send your feed water parameters to international@ecosoft.com — we’ll be happy to help.
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Can the tank be completely filled with ECOMIX® A?
No. The tank must have at least 40% freeboard above the ECOMIX® A bed to ensure proper regeneration.
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Can the tank be completely filled with ECOMIX® C?
No. The tank must have at least 40% freeboard above the ECOMIX® C bed to ensure proper regeneration.
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Can the tank be completely filled with ECOMIX® P?
No. The tank must have at least 40% freeboard above the ECOMIX® P bed to ensure proper regeneration.
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What is the working exchange capacity of Ecolite Soft?
The typical working exchange capacity is approximately 1 g-eq/L, which corresponds to about 50 g CaCO₃/L of resin under standard operating conditions.
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Can Ecolite Ultrasoft be used for iron removal?
It is primarily designed for hardness removal. For water with high iron content, a specialized mixed-media ECOMIX® is recommended.
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Can Ecolite Demin be used after reverse osmosis?
Yes. This is one of its main applications: final polishing of RO permeate to achieve ultrapure water quality.
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Why is PET a better material?
PET is a durable, lightweight material with excellent impact and chemical resistance, making it suitable for long-term use even in challenging conditions. Compared to SAN, it is tougher and more resilient. PET is also widely recyclable, which makes it a more eco-friendly choice.
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What to сonsider before purchasing a drinking water filter?
You need to know:
- the condition of your water, if its quality does not meet the values acceptable for tap water, you may need to change the cartridges more often;
- the pressure in the pipeline: if you are going to install a flow-through filter for cold water, this issue is not fundamental, but the reverse osmosis system may simply not work if the pipeline pressure is less than 2 atm. For unstable pressure readings of 2-3 atmospheres, we recommend choosing a filter model with a pump so that there is enough water for the whole family. If there is a problem of frequent water hammer, we recommend installing an additional pressure regulator to avoid leaks.
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What does ECOMIX® C filter media remove from water?
ECOMIX® C filter media effectively removes iron, manganese, hardness, organic matter, and ammonium from water. This comprehensive filtration improves water quality, making it safe for consumption and use in various applications.
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Is professional installation required for setting up this reverse osmosis filter?
While professional installation is recommended to ensure optimal performance and warranty validation, the system comes with detailed instructions for those who prefer a DIY approach.
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How often should the ECOMIX® A filter media be replaced?
Replacement depends on the volume of water treated and the level of contaminants. Regular assessments will help determine the optimal replacement schedule to maintain peak efficiency.
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What water pressure system is the Ecosoft standard reverse osmosis filter with mineralization and pump designed for?
It’s designed for a wide range of pressures, especially benefiting from the built-in pump in low-pressure areas.
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What happens if you drink lemon water everyday?
For most healthy people, it’s safe and hydrating. Watch for signs of enamel erosion or stomach irritation.
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What is the average salt rejection rate of the FilmTec™ BW30 PRO-400 Membrane element?
The FilmTec™ BW30 PRO-400 Membrane element demonstrates an average salt rejection rate of 99.5% under standard testing conditions, providing high-quality permeate for various industrial applications.
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What is the expected lifespan of the filter cartridges in this system?
With regular use and proper maintenance, the filter cartridges of our STANDARD reverse osmosis system typically last for around 6 to 12 months, depending on the quality of the feed water and the volume of water usage.
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Can the ELP-4040 4" membrane element be used for both commercial and residential applications?
Yes, the ELP-4040 4" membrane element is versatile and suitable for a wide range of applications, including both commercial and residential water treatment systems.
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For what type of water can Pure PMB101-2 Mixed bed ion exchange resin be used?
Pure PMB101-2 mixed bed ion exchange resin is used for the deionization of water, making it suitable for ultra-pure water production in laboratories, electronics manufacturing, pharmaceuticals, and other industries where extremely high purity is required.
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Does the RObust 1500 reverse osmosis filter remove fluoride from water?
Yes, the RObust 1500 filter is equipped with advanced technology that efficiently removes fluoride, as well as other harmful contaminants such as chlorine, lead, and bacteria, ensuring the water you drink is pure and safe.
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Can the P'URE Balance filter be easily installed in a home or office setting without professional assistance?
Yes, the P'URE Balance filter comes with a user-friendly installation manual, making it simple for users to set up the system without the need for professional assistance. The quick-connect fittings enable easy integration with standard plumbing connections.
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What type of contaminants can the RObust Mini effectively remove from water?
The RObust Mini is equipped with a powerful reverse osmosis membrane that can effectively eliminate a wide range of contaminants, including heavy metals, bacteria, viruses, chlorine, and other impurities commonly found in water.
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Can Ecomix® A filter media be used in both freshwater and saltwater aquariums?
Yes, Ecomix® A filter media is designed to be versatile and can be effectively used in both freshwater and saltwater aquariums. Its formulation is tailored to accommodate the specific needs of various aquatic environments, making it an ideal choice for aquarists seeking a reliable filtration solution for a diverse range of tank setups.
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What is the average water wastage ratio of the Robust 3000MAX RO filter during the filtration process?
The Robust 3000MAX RO filter boasts an impressive water wastage ratio of 1:1, making it an eco-friendly choice without compromising the efficiency of the filtration process.
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What benefits does the Ecomix system offer, and how does selecting the right type and controller settings impact performance?
Ecomix filters are known for their exceptional water treatment capabilities. By using the ECOMIX® CALCULATOR to choose the correct Ecomix type and controller settings, you can experience several benefits:
Improved water quality: Ecomix filters are designed to effectively remove impurities and contaminants, resulting in cleaner and safer water.
Cost-efficiency: Selecting the right Ecomix type and controller settings ensures optimal filter performance, reducing operational costs.
Extended filter life: Properly matched settings help prolong the lifespan of your Ecomix filter, reducing maintenance frequency and replacement costs.
Environmental impact: Efficient filtration reduces water waste and minimizes the environmental footprint.
Ultimately, the calculator helps you maximize the advantages of the Ecomix system.*
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Are Ecosoft Water Filters easy to install and maintain?
Yes, our water treatment systems are designed for easy installation and maintenance. We provide clear installation instructions with all our products, and many can be installed without the need for professional assistance. Routine maintenance typically involves simple tasks like replacing filters or adding salt to water softeners. If you ever need assistance or have questions about maintenance, our customer support team is here to help.
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How do Ecosoft products compare to other water treatment brands on the market?
Ecosoft stands out in the market for its commitment to quality, innovation, and sustainability. Our products are known for their reliable performance, efficient water treatment, and long-lasting durability. We prioritize customer satisfaction and ensure that our products meet or exceed industry standards. Plus, Ecosoft's competitive pricing and exceptional customer support make us a preferred choice for both homeowners and businesses seeking top-tier water treatment solutions.
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What are the chemical properties of water?
Water exhibits various chemical properties due to its molecular structure. It is composed of two hydrogen atoms bonded to one oxygen atom, forming a molecule with the chemical formula H2O. Water is a versatile solvent, capable of dissolving many different substances, which is vital for biological processes. It also acts as both an acid and a base, meaning it can donate and accept protons. Additionally, water undergoes electrolysis, splitting into hydrogen and oxygen gases when an electric current is passed through it.
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Can the smell of water indicate its quality?
Yes, the smell of water can provide valuable information about its quality. While pure water is typically odorless, certain odors can indicate the presence of contaminants or other issues. For example, a rotten egg or sulfur-like smell may indicate the presence of hydrogen sulfide gas, which can occur naturally in groundwater or be produced by certain bacteria. A musty or earthy smell may suggest the presence of algae, molds, or organic matter. It's important to note that some odors may not necessarily indicate a health risk, but they can still be unpleasant. If you notice a strong or persistent odor in your water, it is advisable to have it tested to determine the cause and ensure its safety for consumption.
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Should I use resin cleaners or salt with resin cleaners when I regenerate ECOMIX® system?
No, resin cleaners should not be used with ECOMIX®. There are several reported cases when ECOMIX® efficiency was severely impaired after usage of resin cleaners. Regular softener salt and proper regeneration sequencing will keep ECOMIX® clean.
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Do chlorine filters remove important minerals from the water?
Our reverse osmosis systems remineralise the water after filtration – depending on the model with calcium or magnesium for taste and health.
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Are Ecosoft filters suitable for rental flats?
Yes. Ecosoft systems are designed for easy use at home – including rental properties.
To enjoy filtered water conveniently, you’ll need either a 2-way kitchen tap or a separate drinking water faucet. Installing a separate faucet usually requires drilling a small hole in your sink or countertop.
Our recommendation: always check with the owner or property manager of your rental before installing such a system to make sure it’s allowed in your kitchen.
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How can I find out if my water is contaminated?
Taste and smell can give you clues – maybe you notice chlorine or metallic notes? If you want to be certain, a professional water test is essential.
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Do Ecosoft systems consume a lot of electricity or water?
No. Ecosoft systems are engineered for maximum energy and water efficiency – perfect for environmentally conscious homes.
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How do you ensure your local partners are qualified?
Here at Ecosoft, we value our partners. As we are a manufacturing company, we rely on them to install our products and maintain them once they are set up in your home.
It’s a partnership designed to bring you the best service possible – together with our partners, we are the ultimate water expert.
We provide our partners with documentation and other material they might need, and we offer continuous training to ensure they are perfectly equipped to install and maintain our products.
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What does added magnesium do in coffee water?
Magnesium plays a key role in coffee flavour. It helps extract aromas evenly and supports a well-rounded taste.
Our CROSS 90 Balance system re-mineralises the water with magnesium and calcium after filtering – giving your coffee more depth, more crema and a perfectly balanced flavour.
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Is boiled tap water free from pollutants?
Boiling kills germs and bacteria but does not remove dissolved contaminants like nitrates, heavy metals, or microplastics. In fact, evaporation can concentrate these substances, making the water potentially less safe. For chemical pollutants, filtration is more effective.
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What are the benefits of Ecosoft’s modular water treatment systems?
The standardised construction of our modular solutions allows you to build exactly the water treatment solution you need.
Our irrigation water treatment systems are compact and can be combined to serve any horticultural or agricultural operation from small garden centres to medium plant nurseries and large, industrial greenhouses or produce farms.
All irrigation water treatment systems are designed for easy integration, maintenance, and use.
This is one of our most popular product combinations for irrigation:
- Mechanical pre-filter (disc or media-based) such as this backwash filter to remove sand, silt, and suspended solids.
- Iron removal filter such as the BF1665 with the high-performance filter medium Filter-Ox™.
- RO filter + high salt rejection membrane like the MO3 8” reverse osmosis filter or the IoT-ready MO36000 4” reverse osmosis system to remove salt and pathogens from your irrigation water.
- UV disinfection unit like this Ecosoft UV steriliser to prevent pathogen spread.
In addition, many greenhouse operators like to install a CIP station for RO membrane maintenance and to prevent scale formation.
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How does a reverse osmosis water filter work?
The technology behind reverse osmosis is as simple as it is genius!
The water is pushed through a semi-permeable membrane that only lets water molecules pass through. This process is highly effective in removing hardness salts, nitrates, PFAS, heavy metals as well as other contaminants such as most viruses and bacteria.
This simple method reliably filters out 99% of contaminants.
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Can sorption remove heavy metals from water?
Yes. Ion exchange resins and some activated carbons are very effective at removing heavy metals like lead and cadmium.
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Is ion exchange the same as reverse osmosis?
No, ion exchange removes specific ions through chemical replacement, while reverse osmosis uses a membrane to physically filter out almost all dissolved substances.
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Come scegliere un filtro d’acqua per la casa?
Valuta innanzitutto la tua fonte d’acqua (acquedotto o pozzo), i problemi visibili (odore, colore) e le tue esigenze d’uso (solo acqua da bere o per tutta la casa). Prima di scegliere un sistema, è consigliabile analizzare la qualità dell’acqua.
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How can I calculate the capacity of the MO6500TP5 for my setup?
You can estimate the system performance using the graph provided in the Ecosoft Professional MO6500TP5 RO technical data sheet in the Downloads on this page (left sidebar).
To calculate the permeate flow rate at 25 °C and feed water TDS of 1 500 mg/L, refer to the chart below:

Ecosoft MO6500TP5 flow rate chart- On the FEED WATER TDS axis, mark the point corresponding to 1 500 mg/L (1).
- Draw a line to intersect the curve for 25 °C (2).
- From the point of intersection, draw a line toward the PERMEATE FLOW RATE axis (3).
The result is approximately 250 L/h.
To get the most accurate estimate, a complete feed water analysis is required.
If you already have this analysis and know the water temperature, feel free to send us the data. We will calculate the performance using specialized software such as Wave from DuPont or QPlus from LG. Contact us at international@ecosoft.com — we look forward to your requests.
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How can I calculate the capacity of the MO12000TP5 for my setup?
You can estimate the system performance using the graph provided in the Ecosoft Professional MO12000TP5 RO technical data sheet in the Downloads on this page (left sidebar).
To calculate the permeate flow rate at 25 °C and feed water TDS of 1 500 mg/L, refer to the chart below:

Ecosoft MO12000TP5 flow rate chart- On the FEED WATER TDS axis, mark the point corresponding to 1 500 mg/L (1).
- Draw a line to intersect the curve for 25 °C (2).
- From the point of intersection, draw a line toward the PERMEATE FLOW RATE axis (3).
The result is approximately 480 L/h.
To get the most accurate estimate, a complete feed water analysis is required.
If you already have this analysis and know the water temperature, feel free to send us the data. We will calculate the performance using specialized software such as Wave from DuPont or QPlus from LG. Contact us at international@ecosoft.com — we look forward to your requests.
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How can I calculate the capacity of the MO24000TP5 for my setup?
You can estimate the system performance using the graph provided in the Ecosoft Professional MO24000TP5 RO technical data sheet in the Downloads on this page (left sidebar).
To calculate the permeate flow rate at 15°C and feed water TDS of 1 500 mg/L, refer to the chart below:

Ecosoft MO24000TP5 flow rate chart- On the FEED WATER TDS axis, mark the point corresponding to 1 500 mg/L (1).
- Draw a line to intersect the curve for 15 °C (2).
- From the point of intersection, draw a line toward the PERMEATE FLOW RATE axis (3).
The result is approximately 1 050 L/h.
To get the most accurate estimate, a complete feed water analysis is required.
If you already have this analysis and know the water temperature, feel free to send us the data. We will calculate the performance using specialized software such as Wave from DuPont or QPlus from LG. Contact us at international@ecosoft.com — we look forward to your requests.
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How can I calculate the capacity of the MO36000TP5 for my setup?
You can estimate the system performance using the graph provided in the Ecosoft Professional MO36000TP5 RO technical data sheet in the Downloads on this page (left sidebar).
To calculate the permeate flow rate at 15°C and feed water TDS of 1 500 mg/L, refer to the chart below:

Ecosoft MO36000TP5 flow rate chart- On the FEED WATER TDS axis, mark the point corresponding to 1 500 mg/L (1).
- Draw a line to intersect the curve for 15 °C (2).
- From the point of intersection, draw a line toward the PERMEATE FLOW RATE axis (3).
The result is approximately 1 420 L/h.
To get the most accurate estimate, a complete feed water analysis is required.
If you already have this analysis and know the water temperature, feel free to send us the data. We will calculate the performance using specialized software such as Wave from DuPont or QPlus from LG. Contact us at international@ecosoft.com — we look forward to your requests.
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How does TDS change after treatment with ECOMIX® C?
TDS may increase by about 10% compared to the original level. This occurs because hardness cations are replaced with harmless sodium ions during ion exchange.
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Why is the softening capacity of ECOMIX® P lower than that of a standard cation exchange resin?
It only appears lower. The capacity of the cation exchange part is rated separately because ECOMIX® P contains five different components, not just cation resin. The softening efficiency of the complete media remains comparable to standard cation resins.
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Is pre-filtration required?
Yes. It is recommended to install a sediment pre-filter (20–100 µm) before the softener to prevent clogging and extend the resin’s service life.
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Is Ecolite Demin suitable for drinking water applications?
No. Ecolite Demin is intended for technical and industrial water treatment processes, not for direct use in drinking water systems.
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Can this filter be used for hot water?
No, this filter is designed for purifying cold water only. The water temperature should not exceed 50 °C.
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What do you need to install a filter?
To connect the drinking filter you will need:
- a drill with a ½'' drill bit;
- a wrench;
- Phillips screwdriver;
- self-tapping screws.
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How does ECOMIX® C filter media affect the smell and taste of water?
ECOMIX® C filter media significantly improves the smell and taste of water by removing iron, manganese, organic matter, and ammonium, which are common sources of unpleasant odors and flavors. This ensures that the treated water is clean, fresh, and palatable.
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How long can the RObust PRO operate without replacing its filtering elements?
Depending on water usage and initial water quality, the filtering elements typically last for 6 to 12 months before needing replacement.
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How does ECOMIX® A filter media affect the smell and taste of water?
It significantly improves both by removing compounds that cause foul odors and tastes, ensuring that your water is not only safe but also pleasant to consume.
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Is maintenance required for the Ecosoft standard reverse osmosis filter with mineralization and pump?
Yes, periodic maintenance, including filter changes, is necessary to maintain optimal performance.
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What happens to skin when you drink lemon water for 7 days?
You might notice fresher-looking skin due to improved hydration, but lemon alone isn’t a magic skin solution.
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What is the operating pressure range for the FilmTec™ BW30 PRO-400 Membrane element?
The FilmTec™ BW30 PRO-400 Membrane element is designed to operate effectively within a pressure range of 150 to 600 psi (10.3 to 41.4 bar).
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How does the built-in pump enhance the performance of this filtration system?
The built-in pump in our STANDARD reverse osmosis filter is designed to optimize water pressure, facilitating a faster filtration rate and ensuring a steady flow of purified water, even in low-pressure environments.
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What is the recommended usage duration for the Pure PMB101-2 Mixed bed ion exchange resin?
The Pure PMB101-2 Mixed bed ion exchange resin is recommended for use for up to 6 months, ensuring consistent and reliable water purification.
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How often should the filters be replaced in the RObust 1500 reverse osmosis system?
For optimal performance, it is recommended to replace the filters of the RObust 1500 every 6 to 12 months, depending on your water quality and usage.
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What are the key features that set the P'URE Balance reverse osmosis filter apart from other filtration systems?
The P'URE Balance reverse osmosis filter is equipped with an innovative leak-proof design, an intuitive LED display for filter life monitoring, and a high flow rate, ensuring clean and purified water at a faster pace compared to traditional filters.
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What is the water flow rate of the CROSS90 direct flow reverse osmosis filter?
The water flow rate of the CROSS90 direct flow reverse osmosis filter is approximately 0.3 gallons per minute, ensuring quick access to clean, purified water.
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Does the RObust Mini come with a warranty?
Yes, the RObust Mini reverse osmosis filter comes with a comprehensive 2-year warranty, ensuring that you can enjoy its high-quality performance with peace of mind.
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How frequently should Ecomix® A filter media be replaced in a standard aquarium setup?
The longevity of Ecomix® A filter media largely depends on the aquarium's bio-load and the frequency of maintenance. As a general guideline, we recommend replacing the filter media every 3 to 6 months to ensure its optimal performance. Regular monitoring of water parameters and the filter's efficiency is crucial for determining the appropriate replacement interval.
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Can the Robust 3000MAX filter system effectively remove fluoride from the water?
Yes, the Robust 3000MAX filter system is equipped with specialized filters that efficiently remove fluoride, ensuring your water is safe and clean for consumption.
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How can I use the ECOMIX® CALCULATOR to select the correct Ecomix type and controller settings for my application?
Using the ECOMIX® CALCULATOR is easy. Here's a step-by-step guide:
- Access the calculator on our commercial page.
- Input your water quality data, including parameters like water hardness, iron content, and pH levels.
- Specify your filter size and capacity requirements.
- Click the "Calculate" button.
- The calculator will generate a recommendation for the ideal Ecomix type and controller settings based on your inputs.
- Review the recommendations and make your selection accordingly.
It's a quick and efficient way to ensure your Ecomix filter is perfectly tailored to your water treatment needs.*
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How do Ecosoft Water Filters contribute to sustainability?
At Ecosoft, sustainability is at the core of our mission. Our water treatment systems are designed to reduce the environmental impact of water usage. We use advanced filtration technologies that minimize water waste, and our products are energy-efficient. Additionally, our commitment to quality ensures that our systems have a longer lifespan, reducing the need for frequent replacements. By choosing Ecosoft, you're not only improving your water quality but also reducing your ecological footprint.
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Are Ecosoft water treatment products eco-friendly and sustainable?
Yes, sustainability is at the core of Ecosoft's product philosophy. We are committed to providing innovative water treatment solutions that are environmentally friendly. Our products are designed to reduce water wastage, minimize energy consumption, and use eco-friendly materials. Additionally, Ecosoft offers recycling programs for our cartridges and filters, ensuring that your water treatment system remains sustainable throughout its lifecycle.
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How does chlorination work as a water disinfection method?
Chlorination is a widely used method for water disinfection. It involves adding chlorine-based chemicals, such as chlorine gas or sodium hypochlorite, to water. Chlorine acts as a powerful disinfectant, killing a wide range of bacteria, viruses, and other microorganisms. It can be applied at different stages of the water treatment process, including during pre-treatment, primary disinfection, and residual disinfection to maintain water quality throughout the distribution system.
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Why is the softening capacity of ECOMIX® so low compared to cation softening resin?
The softening capacity is not lower. The capacity of the cation resin component of ECOMIX® is rated lower because a bag of ECOMIX® contains more than just cation resin. Cation softening resin is only one of the five components in ECOMIX®.
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What other substances do Ecosoft filters remove from water?
In addition to chlorine and heavy metals, our system can also remove iron, manganese, PFAS, and bacteria from your water or soften it. What exactly a water treatment solution filters from your water depends on the individual product.
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Which is the right water softener for my home?
That depends on several factors. Call us or send us a message – we’ll help you find the perfect model based on household size, water hardness, and usage. Or explore our shop now:
Pink – compact water softeners, ideal for apartments
Titanium – water softener for households
Anthracite – water softener for houses
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Can you help me find the ideal specs for the water treatment system in my home?
Of course.
We work closely with our local partners to help you find the ideal setup for your home water treatment system.
They will help you find out what kind of water treatment you’ll need, develop the ideal setup and install it for you.
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What can affect the taste of coffee?
There are many things that can affect the taste of your coffee – and water contains many of the deciding factors:
- Chlorine: Masks subtle aromas and creates a sharp smell
- Hardness: Overpowers flavour and flattens the crema
- Heavy metals: Disturb the mouthfeel and strain your machine
- Micro-contaminants: Disrupt extraction balance
An Ecosoft water filter for your coffee machine solves these problems and ensures consistent water quality – and consistent coffee flavour. -
Do your filtration products achieve SCA-compliant water for coffee making?
Yes, you can achieve SCA-compliant water with our products.
Our direct flow reverse osmosis filter RObust COFFEE was specifically designed for coffee making and delivers SCA-compliant water through four steps:
Step 1: Pre-filtration
Mechanical impurities, chlorine, chlorinated compounds and natural organic substances are removed from your inlet water.
Step 2: Membrane filtration (RO step)
The water is pushed through a semi-permeable reverse osmosis membrane to remove 99.8% of dissolved impurities, including viruses and bacteria.
Step 3: Special coffee cartridge
Now the water is enriched with calcium (Ca) and magnesium (Mg) to enhance the aromas of the coffee brewed by your baristas.
Step 4: Post-carbon filtration
In this final step, the water is purified one last time to remove any residual odours that might impair the taste and aroma of your coffee.
But even if you decide against the RObust COFFEE for whatever reason, you can combine one of our reverse osmosis filters in your restaurant with sediment filters, water softeners and mineralisation cartridges as needed to achieve the water quality recommended by the SCA.
If you’re unsure how to do that, we’d love to help you plan the ideal water filtration system for the coffee station in your restaurant.
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What are the standards of water quality?
Water meets drinking water quality if it complies with legal standards. It must be colorless, odorless, palatable, and free from pathogens and harmful substances like heavy metals, pesticides, or bacteria. However, the condition of your home’s plumbing also plays a crucial role. If you want to be sure, consider testing your water – with a home test kit or laboratory analysis.
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Does lemon water make you pee more?
Yes. Lemon water can have a mild diuretic effect, meaning it may increase urine production. This is partly due to the natural diuretic properties of citric acid and partly because drinking more fluids in general increases urination. For most people, this is harmless, but if you already have a condition requiring fluid restriction, consult your doctor.
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Can Ecosoft systems reduce fertiliser and pesticide usage?
Yes.
When there’s nothing but water in your irrigation water, fertilisers and pesticides only work where you need them to – clean water improves the precision of fertigation, reduces reaction with dissolved salts, and lowers the risk of chemical inefficiencies or waste.
This leads to lower input cost and better crop health.
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How does the installation of a reverse osmosis water system work?
While installing a reverse osmosis system is really easy if you choose Ecosoft, it should still always be done by a professional. Our modular plug-and-play solutions like the MO5000 RO filter unit make installation and maintenance very easy for qualified technicians, which makes it cheaper for you.
These skid-mounted RO systems for your home or cottage are pre-assembled in the factory and arrive on a steel frame with all key components pre-configured, so your technician can easily install them.
As such, the installation of these reverse osmosis water systems is extremely easy.
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Is it better to drink filtered or purified water?
Purified water offers higher quality and safety, especially in areas with poor tap water. Filtered water improves taste but may leave some contaminants.
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How often do I need to add salt to the Pink softener?
Salt should always be maintained above the water level in the brine tank — ideally, it should fill about 2/3 of the tank volume. The exact frequency depends on your water hardness and daily water usage, but for a typical household, this means checking the salt level every 2–4 weeks and refilling as needed. Never let the salt run out completely, as this may interrupt the regeneration process and reduce softening performance.
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How often do I need to add salt to the Anthracite Azure softener?
Salt should always be maintained above the water level in the brine tank — ideally, it should fill about 2/3 of the tank volume. The exact frequency depends on your water hardness and daily water usage, but for a typical household, this means checking the salt level every 2–4 months and refilling as needed. Never let the salt run out completely, as this may interrupt the regeneration process and reduce softening performance.
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How often do I need to add salt to the Anthracite Gold softener?
Salt should always be maintained above the water level in the brine tank — ideally, it should fill about 2/3 of the tank volume. The exact frequency depends on your water hardness and daily water usage, but for a typical household, this means checking the salt level every 2–4 months and refilling as needed. Never let the salt run out completely, as this may interrupt the regeneration process and reduce softening performance.
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What are the advantages of the Professional line?
The Professional line offers several advantages:
- components from leading global manufacturers ensure reliability
- modular design enables easy connection of a dosing station and options such as permeate flushing or raw water blending for different water qualities
- technical support from Ecosoft experts and a 12-month warranty
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How does TDS change after treatment with ECOMIX® A?
TDS may increase by about 10% compared to the original level. This occurs because hardness cations are replaced with harmless sodium ions during ion exchange.
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Is it necessary to install a sediment filter before ECOMIX® C?
Yes, it is highly recommended. Fine particles can clog the media surface and reduce ECOMIX® C efficiency.
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How does TDS change after treatment with ECOMIX® P?
TDS may increase by about 10% compared to the original level. This occurs because hardness cations are replaced with harmless sodium ions during ion exchange.
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Can Ecolite Soft be used for iron removal?
It is primarily designed for hardness removal. For water with high iron content, a specialized mixed-media ECOMIX® is recommended.
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Can Ecolite Ultrasoft be used in high-flow or commercial systems?
Yes. Its uniform particle size allows stable performance in domestic, commercial, and industrial applications where low pressure drop and high flow rates are important.
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Are cartridges from other manufacturers compatible with the housing?
Yes, the housing is designed with standard dimensions, making it compatible with cartridges from other manufacturers.
However, for optimal performance and guaranteed quality, we recommend using original Ecosoft replacement cartridges.
The housing supports widely used configurations such as DOE and COE.
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Which water filter to install?
In this article, you will learn how to install a reverse osmosis filter and a flow-through filter for drinking water. If you are just at the stage of choosing a home filter, we recommend that you study the information here. We have tried to thoroughly but briefly review the principle of operation, as well as the advantages and disadvantages of household water treatment equipment.
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For what type of water can ECOMIX® C filter media be used?
ECOMIX® C filter media is suitable for water with high levels of iron, manganese, hardness minerals, organic matter, and ammonium, making it ideal for residential and commercial water treatment systems.
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Which type of water can be purified using the RObust PRO?
The RObust PRO is capable of purifying both hard and soft water, making it versatile for use in various geographic locations.
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For what type of water can ECOMIX® A filter media be used?
ECOMIX® A is designed to treat a variety of water types, including well water and municipally supplied water, effectively handling issues from hardness to chemical contaminants.
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How many stages of purification are there in the standard reverse osmosis filter with mineralization and pump?
There are five key stages designed to ensure the highest water quality.
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Can lemon water reduce belly fat?
Lemon water does not directly burn fat or target belly fat. It’s a low-calorie drink that can replace higher-calorie beverages like juice or soda, which may help with weight management over time. Drinking a glass before meals may help you feel fuller and prevent overeating, but sustainable fat loss requires a balanced diet and regular physical activity.
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What is the production capacity of the FilmTec™ BW30 PRO-400 Membrane element?
The FilmTec™ BW30 PRO-400 Membrane element has a production capacity of 9,000 gallons per day (34 m³/day) of permeate at a standard test condition of 2,000 ppm NaCl solution.
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What does the mineralization process in the STANDARD reverse osmosis filter entail?
The mineralization process in our STANDARD reverse osmosis filter involves infusing essential minerals back into the water, ensuring a balanced and refreshing taste without compromising the filtration efficiency.
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What is the average lifespan of the ELP-4040 4" membrane element?
The ELP-4040 4" membrane element typically has a lifespan of approximately 2-3 years, depending on usage and water quality.
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What is the capacity of the Pure PMB101-2 Mixed bed ion exchange resin for water purification?
The Pure PMB101-2 Mixed bed ion exchange resin has a capacity of effectively purifying up to 1000 liters of water per batch.
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What is the filtration capacity of the RObust 1500 reverse osmosis filter?
The RObust 1500 filter has an impressive filtration capacity of 1500 gallons per day, making it ideal for households with high water consumption needs.
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How does the P'URE Balance reverse osmosis filter ensure the removal of contaminants from water?
The P'URE Balance reverse osmosis filter employs a multi-stage filtration process that includes a semi-permeable membrane to effectively eliminate impurities such as heavy metals, bacteria, and harmful chemicals from water.
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How often does the CROSS90 direct flow reverse osmosis filter need to be replaced?
The CROSS90 direct flow reverse osmosis filter typically requires replacement every 12 months, depending on usage and water quality.
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What is the maximum daily water production capacity of the RObust Mini reverse osmosis filter?
The RObust Mini is capable of producing up to 1000 gallons of purified water per day, making it ideal for both residential and commercial use.
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What are the key benefits of using Ecomix® A filter media in aquariums?
Ecomix® A filter media offers a comprehensive solution for maintaining a healthy aquarium environment. It effectively removes harmful ammonia, nitrites, and nitrates, promoting optimal water quality and reducing stress for aquatic life. Additionally, its unique composition fosters the growth of beneficial bacteria, supporting a stable and balanced ecosystem within the tank.
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How often should the RO membranes be replaced in the Robust 3000MAX reverse osmosis filter?
The RO membranes in the Robust 3000MAX reverse osmosis filter generally need to be replaced every 2-3 years, depending on the quality of the feed water and the frequency of usage.
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What is the ECOMIX® CALCULATOR by Ecosoft, and how does it work?
The ECOMIX® CALCULATOR is a powerful tool developed by Ecosoft to help users select the right Ecomix type and controller settings based on their water quality and filter size requirements. It's a user-friendly interface that simplifies the process of choosing the optimal Ecomix filter for your specific needs. Simply input your water quality parameters and filter size details into the calculator, and it will provide you with recommended Ecomix types and controller settings to achieve the best filtration results.
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What is Ecosoft Water Filters, and what solutions do they offer for homes and businesses?
Ecosoft Water Filters is a leading provider of innovative and sustainable water treatment solutions. We offer a wide range of products designed to improve the quality of water in homes and businesses. Our solutions include water filtration systems, water softeners, reverse osmosis systems, and more. Whether you need to remove impurities, soften hard water, or ensure the purity of your drinking water, Ecosoft has a solution for you.
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What types of water treatment products does Ecosoft offer for homes and businesses?
Ecosoft offers a wide range of water treatment products designed for both residential and commercial applications. Our product catalog includes water softeners, reverse osmosis systems, whole-house filtration systems, and commercial-grade water treatment solutions. Whether you need to improve the quality of your drinking water at home or require a comprehensive water treatment solution for your business, Ecosoft has you covered.
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What are the standard methods of water disinfection?
There are several standard methods of water disinfection used to remove or kill harmful microorganisms. These include chlorination, ultraviolet (UV) disinfection, ozone treatment, and filtration. Each method has its advantages and limitations, and the choice depends on factors such as the quality of the water source and the desired level of disinfection.
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How often should I change the filter cartridges?
Reverse osmosis systems can go 6 to 24 months between changes. The CROSS 90 system even has a smart LED indicator that tells you exactly when to replace the filter – easy and convenient.
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Why doesn’t my coffee have a nice crema?
It’s often not the machine or the beans – it’s the water. Hard or chlorinated water affects extraction, which makes the crema look flat or patchy. Using a water filter to purify your water before brewing your coffee can help with that.
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Do you have any RO filters specifically designed for restaurants?
Yes, we do.
The RObust 4000 was specifically designed with restaurants in mind: the ultra-compact direct flow reverse osmosis filter purifies water to ensure it doesn’t damage your dishwasher or other restaurant equipment.
The RObust 4000 is designed for continuous operation of up to 20 hours per day, has a great recovery rate of up to 60–65% and provides up to 3l of purified water per minute.
Apart from that, many of our restaurant clients happily use some of our other RO products for water filtration in their restaurant:
- RObust Mini: direct flow RO filter with enough performance for small places like cafés at a very reasonable price
- RObust 1500: direct flow RO filter with a high flow rate, perfect for cafés, hotels, offices, schools, laboratories, dental offices, private homes, and more.
- RObust 3000 MAX: direct flow RO filter with a high flow rate, designed to supply purified water to various kitchen equipment such as ice makers, steamers, ovens, dishwashers, water dispensers, and more
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How can I tell if my water quality is poor without testing it?
A strange smell (like chlorine or rotten eggs), cloudy water, metallic taste, or residue in your kettle can all be signs of poor water quality. Stained laundry or skin irritation after showering may also indicate issues.
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How do you get rid of hydrogen sulfide in well water?
The best method depends on the concentration. Aeration works for low levels, while catalytic carbon filters handle moderate ones. For full household protection, a multi-stage system like Ecosoft AQUAPOINT is the most effective and low-maintenance option.
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What organ does lemon water help?
The citric acid in lemon juice can increase citrate levels in urine, which may help prevent certain types of kidney stones, particularly calcium oxalate stones. That’s why lemon water is sometimes recommended as part of a kidney stone prevention plan. However, to have a therapeutic effect, the amount of lemon juice needs to be higher than what most people add to a casual glass of lemon water.
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Do you offer mobile water treatment for seasonal farms?
Yes, of course!
Ecosoft has a number of mobile water treatment units such as containerised solutions or skid-mounted systems you can use on seasonal or remote farms.
All of these mobile water treatment units are plug-and-play solutions that provide pure water for your irrigation or humidification as well as clean drinking water for your farm personnel.
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Is the filter change in the reverse osmosis system complicated?
No – our goal is to make your life easier, so we make sure that you can change the filters in your RO system yourself without much of a hassle.
You’ll find detailed instructions about the filter change for your RO unit in your user manual, but rest assured that all Ecosoft water treatment systems have been designed with you in mind: the membrane units are easily accessible, making membrane changes and other maintenance tasks quick and painless.
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What is the ion exchange process in water treatment?
Water passes through a bed of ion exchange resin, where undesirable ions are captured and replaced by ions from the resin — softening, demineralising, or purifying the water.
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What is the difference between filtered and purified water?
Filtered water removes larger particles and chlorine. Purified water — like that from reverse osmosis — eliminates up to 99.8% of all contaminants, including bacteria and dissolved solids.
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Is softened water safe to drink?
Yes. Softened water has reduced hardness, which improves comfort and equipment protection, but remains safe for drinking. It contains fewer calcium and magnesium ions, but no harmful substances are added or introduced.
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What applications is the MO6500TP5 suitable for?
The MO6500TP5 is suitable for a wide range of commercial and residential applications thanks to its ability to produce up to 6 500 L of purified water per day with high efficiency.
Our 20-year collaboration with water professionals worldwide has led to the development of standardized, easy-to-use, and customizable reverse osmosis units.
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What applications is the MO24000TP5 suitable for?
The MO24000TP5 is suitable for a variety of commercial and residential applications due to its ability to produce up to 24 000 L of purified water per day with high efficiency.
Our 20-year collaboration with water professionals worldwide has helped us develop standardized, easy-to-use, and customizable reverse osmosis units.
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What applications is the MO36000TP5 suitable for?
The MO36000TP5 is suitable for a wide range of commercial and residential applications thanks to its ability to produce up to 36 000 L of purified water per day with high efficiency.
Our 20-year collaboration with water professionals worldwide has helped us develop standardized, easy-to-use, and customizable reverse osmosis units.
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Is it necessary to install a sediment filter before ECOMIX® A?
Yes, it is highly recommended. Fine particles can clog the media surface and reduce ECOMIX® A efficiency.
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Can I use ECOMIX® C only to remove organic matter?
It is not recommended to use ECOMIX® solely for organic matter reduction. However, ECOMIX® C can effectively reduce organics and color while also softening well or municipal water. The system capacity should still be calculated based on the raw water hardness.
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Is it necessary to install a sediment filter before ECOMIX® P?
Yes, it is highly recommended. Fine particles can clog the media surface and reduce ECOMIX® P efficiency.
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What is the typical service life of Ecolite Soft?
Under normal operating conditions, the resin lasts about 3–5 years, depending on water quality and regeneration frequency.
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How does Ecolite Ultrasoft differ from Ecolite Soft for water softening?
Ecolite Ultrasoft features uniform spherical beads that provide more consistent flow, lower pressure drop, and faster ion exchange kinetics compared to Ecolite Soft. This ensures higher efficiency and stable performance in compact or high-flow systems.
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What is Ecosoft Ecolite Demin used for?
Ecolite Demin is an equilibrated mixed bed ion exchange resin designed for deep demineralization and polishing of water to produce high-purity or ultrapure water.
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Can the filter housing be installed outdoors?
It is technically possible to install the housing outdoors if the ambient temperature stays within the system’s operating range (+5 to +50 °C).
However, we do not recommend outdoor installation for the following reasons:
- Exposure to direct sunlight and open air can lead to microorganism growth inside the housing, especially if any organic matter is present. This can shorten the cartridge service life, reduce flow, and even pose a health risk.
- Prolonged UV exposure can make the plastic brittle, potentially compromising the housing’s durability and performance.
For these reasons, we recommend installing the housing in a shaded, protected area, away from direct sunlight.
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What is the Pink softener and what is it used for?
The Pink is a compact water softener for tap water, designed to remove hardness that cause limescale in pipes and household appliances. It protects your home’s plumbing system and extends the life of equipment like washing machines, boilers, and dishwashers.
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What is the Anthracite Azure softener and what is it used for?
The Anthracite is a monoblock water softener for tap water, designed to remove hardness that cause limescale in pipes and household appliances. It protects your home’s plumbing system and extends the life of equipment like washing machines, boilers, and dishwashers.
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What is the Anthracite Gold softener and what is it used for?
The Anthracite is a monoblock water softener for tap water, designed to remove hardness that cause limescale in pipes and household appliances. It protects your home’s plumbing system and extends the life of equipment like washing machines, boilers, and dishwashers.
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What is the meaning of sorption?
Sorption refers to the process of capturing impurities from water using materials that attract them to their surface or pores.
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Can activated carbon filters remove other impurities along with chlorine?
Yes, activated carbon filters are effective at removing a wide range of impurities, including chlorine, volatile organic compounds (VOCs), and some heavy metals, providing comprehensive water filtration.
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Can chlorine in water be harmful to health?
Yes, chlorine in water can have adverse effects on health, including skin and eye irritation, respiratory issues, and the formation of disinfection byproducts (DBPs) that may be associated with health concerns.
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Can reverse osmosis remove all contaminants from the water?
Reverse osmosis is highly effective at removing a wide range of contaminants, but it may not eliminate some gases and very small molecules. Proper maintenance and system design are crucial for optimal performance.
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How often should I replace the filters in my reverse osmosis system?
Filter replacement frequency varies but typically ranges from 6 to 12 months. Follow the manufacturer's recommendations for your specific system.
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Is reverse osmosis water safe to drink?
Yes, reverse osmosis water is safe to drink as it eliminates harmful contaminants, making it suitable for consumption.
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What is reverse osmosis water?
Reverse osmosis water is purified through a filtration process that removes contaminants and impurities, providing clean and safe drinking water.
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How does the type of water softener salt used impact the maintenance requirements of the system?
Using the right type of salt, such as evaporated or pellet salt, can reduce the likelihood of salt bridges and ensure smoother regeneration
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Can regular maintenance tasks for water softeners be performed by homeowners, or is professional assistance required?
Most routine maintenance tasks can be performed by homeowners, but professional assistance may be beneficial for more complex issues.
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Are there any signs or indicators that suggest when it's time for water softener maintenance?
Indicators include changes in water hardness, decreased flow rate, or unusual sounds during regeneration.
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What are the essential routine maintenance tasks for prolonging the lifespan of a water softener system?
Regularly checking and refilling the salt, cleaning the brine tank, and monitoring the regeneration cycles are crucial tasks.
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Is the quality of water from a bottleless water cooler dispenser comparable to that of single-use bottled water?
Yes, the quality is often comparable or better, as many bottleless dispensers include advanced filtration systems to ensure water purity.
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What are the key differences in convenience between a bottleless water cooler dispenser and relying on single-use bottled water?
Bottleless dispensers offer greater convenience by providing a constant water supply without the need to frequently purchase, store, and dispose of plastic bottles.
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Are there any environmental benefits to choosing a bottleless water cooler dispenser over single-use bottled water?
Yes, bottleless dispensers significantly reduce plastic waste and the environmental impact associated with the production and disposal of single-use bottles.
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How does the cost of a bottleless water cooler dispenser compare to the ongoing expenses of purchasing single-use bottled water?
Initially, bottleless dispensers may have a higher upfront cost, but they are more cost-effective over time compared to the recurring expense of buying bottled water.
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Are there noticeable signs or symptoms that indicate when it's time to add salt to the water softener?
Signs include changes in water quality, such as feeling a slippery texture on the skin or spotting scale buildup on fixtures.
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How frequently should salt be added to ensure optimal performance of a water softener?
The frequency depends on the hardness of your water and the amount of water used, but generally, it's recommended to check and refill salt every 1-2 months.
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Is there a specific type of salt that is best for maintaining water softeners?
The best type of salt depends on your water softener model and water hardness. Solar and evaporated salts are generally more pure and efficient.
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What happens if you neglect to add salt to your water softener as recommended?
Neglecting to add salt can lead to reduced efficiency, allowing hard water minerals to build up in your plumbing and appliances.
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Are there specific concerns or benefits related to taste and odor when comparing well water to city water?
Well water may have a more natural taste, but can also contain minerals or contaminants affecting taste and odor. City water might have a slight chlorine taste due to the treatment process.
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How do the maintenance and treatment requirements differ for well water and city water systems?
Well water requires personal management and treatment, whereas city water is treated at a municipal level, requiring less individual maintenance.
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Is one source generally considered safer or healthier than the other?
City water is regulated and consistently treated, while well water requires individual maintenance and testing for safety.
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How do you tell if you have well or city water?
Check your utility bills or contact local authorities. Homes with wells typically don't receive a water bill.
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Can cucumber water contribute to weight loss, and if so, how?
Yes, its low-calorie nature and the ability to promote satiety can aid in weight loss efforts.
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How does the nutritional value of cucumber water compare to other infused water options?
Cucumber water stands out for its high vitamin and mineral content, making it superior to many other infused waters.
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Are there specific health benefits attributed to regularly consuming cucumber water?
Regular consumption supports hydration, skin health, weight management, and provides essential vitamins and antioxidants.
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What makes cucumber water stand out as a healthy beverage choice?
Its combination of hydration, essential nutrients, and antioxidants sets it apart as a healthful choice.
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Are there any financing or payment plans available for purchasing the Ecosoft Home Water Filtration System?
Availability of financing or payment plans can vary and should be checked with the provider.
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How does the cost of the Ecosoft system compare to other home water filtration options on the market?
Ecosoft systems are competitively priced and offer a range of options to suit various budgets and needs.
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Are there any ongoing expenses associated with maintaining an Ecosoft water filtration system?
Yes, regular maintenance such as filter replacement contributes to ongoing costs.
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What factors contribute to the overall cost of an Ecosoft Home Water Filtration System?
System type, size, complexity, number of filters, installation, and maintenance are key factors.
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Do salt-free water softeners require any special installation or maintenance considerations?
Installation can be complex, and while they require less maintenance than salt-based systems, periodic checks are recommended.
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Can salt-free water softeners treat water with high hardness levels?
Their effectiveness can diminish in treating water with very high hardness levels.
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Are salt-free water softeners suitable for all types of water hardness levels?
They are generally suitable for moderate levels of hardness but may be less effective in very hard water conditions.
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How do salt-free water softeners differ from traditional salt-based systems?
Salt-free softeners condition water without using salt, and they don’t remove minerals but change their structure to prevent scaling.
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Do rental water systems cater to specific water quality issues, or are they one-size-fits-all solutions?
Many rental services offer a range of systems designed to address various water quality concerns. From tackling water hardness to filtering out specific contaminants, rental options are often tailored to meet diverse needs.
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What maintenance responsibilities come with renting a water softener, if any?
Most rental agreements include maintenance and repairs, significantly reducing the responsibility and burden on the renter. This can be a huge relief, particularly for those who are not mechanically inclined or prefer not to deal with maintenance issues.
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Are there any long-term commitments or contracts when renting a water filtration system?
Rental agreements can vary. Some may offer month-to-month flexibility, while others might require a minimum commitment period. It's important to understand the terms before signing a contract.
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How does renting a water softener compare to purchasing one in terms of cost?
Renting typically involves lower initial costs and predictable monthly payments, which can be more manageable than the larger upfront investment required when buying.
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Do water softeners remove all impurities, or is additional filtration necessary for drinking water?
Water softeners primarily target hardness minerals. Additional filtration might be needed for other impurities.
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Can water softeners be installed without professional help?
While some homeowners may manage, professional installation is recommended for optimal setup and performance.
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How do you choose the right softener?
Consider water hardness level, household size, and specific water quality needs.
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Do water softeners require maintenance?
Yes, regular maintenance, such as salt replenishment and resin bed cleaning, is necessary for optimal performance.
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Is boiling water an effective way to get rid of fluoride content?
No, boiling water does not remove fluoride. It requires specific filtration methods.
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Are all water filtration systems effective in eliminating fluoride?
Not all systems are equally effective. Reverse osmosis and certain specialized filters are the most effective.
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What methods can be used to remove fluoride from water at home?
Reverse osmosis, distillation, activated alumina, and bone char carbon filters are effective at home methods.
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Is fluoride harmful in drinking water?
In small quantities, fluoride is beneficial. However, excessive fluoride can lead to health issues.
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How can I tell if my water is soft or hard?
You can determine whether your water is soft or hard by testing its mineral content. One common method is using a water testing kit that measures the levels of calcium and magnesium ions. Alternatively, you might notice some signs of hard water, such as soap scum, mineral deposits, or difficulty forming lather with soap.
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Why is my reverse osmosis system producing less water than before?
There could be several reasons why your reverse osmosis system is producing less water than before. Firstly, check if the water pressure in your home has decreased. Low water pressure can directly affect the production rate of your system. Additionally, a clogged pre-filter or sediment filter can restrict water flow and reduce production. It is recommended to inspect and clean or replace these filters regularly. Another potential cause could be a malfunctioning or worn-out membrane. Over time, the membrane may degrade or become damaged, resulting in decreased water production. If none of these solutions solve the issue, it is advisable to consult a professional for further assistance.
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How does ozone treatment contribute to water disinfection?
Ozone treatment is a powerful oxidation process that effectively disinfects water by destroying a wide range of microorganisms. Ozone, a highly reactive gas, is produced by passing air or oxygen through an electrical discharge. It acts as a strong oxidant, killing bacteria, viruses, and other pathogens. Ozone treatment also helps remove taste, odor, and color-causing compounds from water. However, ozone is unstable and dissipates quickly, so it is typically generated on-site and applied directly to the water to ensure effective disinfection.
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What is UV disinfection, and how does it work?
UV disinfection is a non-chemical method that utilizes ultraviolet light to inactivate or kill microorganisms in water. UV light, specifically in the UV-C range, damages the genetic material of bacteria, viruses, and protozoa, preventing them from reproducing and rendering them harmless. UV disinfection is effective against a broad spectrum of pathogens and does not produce any harmful byproducts, making it an environmentally friendly option.
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Can I test water hardness on my own, or do I need a professional?
Yes, you can test water hardness on your own using one of the methods described above. However, if you are unsure about how to test your water or if you need help interpreting your results, you can contact a water quality professional.
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Can I regenerate with untreated water?
Regenerating with untreated or raw water will not affect the performance of ECOMIX®.
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How often should I change the filter cartridges?
Depending on the model, the replacement interval ranges from 1 to 24 months. Some models, such as the CROSS 90, even notify you via an integrated LED display.
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Are important minerals lost during filtration?
The filters are designed to eliminate harmful substances but they also remove beneficial minerals like calcium and magnesium. That’s why our more elaborate filter systems include a remineralisation component to add them back into the water. In fact, our PURE Balance reverse osmosis filters go one step further by adding calcium and magnesium ions back into the water, ensuring balanced and healthy hydration.
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Do I need to filter all the water in my home?
Not necessarily. Most pollutants are relevant for drinking and cooking. A filter under the kitchen sink is a great starting point – and fully suitable even in rented homes.
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Are Ecosoft water softeners suitable for well water treatment?
Yes – the Titanium Gold and Anthracite Gold series are designed for treating well water.
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Do you have local partners who can help with my home water treatment system?
Yes, we do have local partners who’d be happy to help you set up your home water treatment system and maintain it.
Many of our home systems are easy to install and maintain, so you won’t need a professional for that if you don’t want to hire one. You can simply order the product in our online shop and install it yourself.
There are, however, more complex systems that will need to be installed by a professional and can’t be bought by you online – feel free to get in touch any time so we can find a solution to your individual water treatment needs.
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Can I achieve type 1, 2, and 3 purity with your products?
It is possible to achieve type 3 purity with Ecosoft products alone by combining for example the reverse osmosis filter RObust 1500 with a demineralisation cartridge.
This water with type 3 purity is ideal for autoclaves, ultrasonic scalers, rinsing dishes, and preparing laboratory solutions.
Unfortunately, achieving type 1 and 2 purity isn’t possible with Ecosoft products alone at the moment – our reverse osmosis filters, however, can be a vital part of the purification system in your lab.
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Do you provide customized solutions?
Yes, we do.
While our products are designed to work for as many companies as possible, we understand that one size doesn’t fit all.
So if there are any special considerations in your company, let’s see what kind of solution we can find for you. Maybe a combination of products or a change in dimensions will do the trick, or we’ll need to work out something new for you.
Either way, we’re happy to help!
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How do you ensure your local partners are qualified?
Here at Ecosoft, we value our partners. As we are a manufacturing company, we rely on them to install our products and maintain them once they are on site with our customers – you.
It’s a partnership designed to bring you the best service possible – together with our partners, we are the ultimate water expert.
We provide our partners with documentation and other material they might need, and we offer continuous training to ensure they are perfectly equipped to install and maintain our products.
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Is it safe to drink water that smells like rotten eggs?
Technically, yes - but it's unpleasant and may signal deeper water quality issues. Treating the water not only improves taste but also protects your health and plumbing system.
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What is the difference between sorption and adsorption?
Adsorption is a type of sorption. While sorption includes both absorption (into the material) and adsorption (onto the surface), many water treatment methods rely on adsorption.
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Is ion exchange water safe to drink?
Yes, when resins are certified for potable water use and properly maintained, the water is safe and meets drinking water standards.
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Do your filtration products achieve SCA-compliant water for coffee making?
Yes, you can achieve SCA-compliant water with our products.
Our direct flow reverse osmosis system, RObust COFFEE, was specifically designed for coffee preparation and delivers water that meets SCA standards.
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Which TDS do I need for the perfect brew and can I achieve it with Ecosoft?
Yes, Ecosoft water treatment systems can help you reach the TDS levels recommended by the SCA.
The SCA suggests a TDS range of 75–250 ppm, but it’s important to remember that the composition of total dissolved solids plays a major role in how your coffee tastes. With an optimal balance of calcium (Ca) and magnesium (Mg), the RObust COFFEE creates water that enhances the unique aromas and flavors of each coffee bean.
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Do I need to use a tank with your water purification systems in my café?
While it’s not strictly necessary to use a tank with our water filtration systems, we do recommend it.
Using a tank helps stabilise TDS levels in the water, which results in more consistent coffee flavour.
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What TDS levels can I achieve in my café with your water purification systems?
The exact TDS levels vary by product:
- RObust COFFEE achieves TDS levels of 60–120 ppm
- RObust Mini, RObust 1500 and similar models achieve 10–30 ppm
Some of our systems, like the RObust COFFEE, allow you to adjust the TDS level using flow restrictors. These restrictors are included in your café kit, and instructions can be found inside the box or under Downloads on this page (left sidebar).
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What TDS is required for the inlet water?
The required TDS level of the inlet water depends on the filter model.
All our RObust reverse osmosis filters require a TDS level of 1,000 ppm or less except for RObust Coffee. For this one the required TDS is 150-500 ppm.
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What recovery rates does the RObust 4000 have?
The RObust 4000 has an impressive recovery rate of 55–60%, making it one of the most efficient models in our lineup.
It’s built to support continuous operation for up to 20 hours per day and is ideal for restaurant environments where space is limited but performance matters. Thanks to its high recovery rate, this filter minimizes water waste while ensuring a consistent supply of purified water — up to 180 L/h.
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Will water treatment improve food & beverage taste?
Yes — and that’s exactly why so many restaurants choose the RObust 4000.
By removing chlorine, minerals, and other taste-distorting substances from tap water, this system helps your food and drinks taste as they should — clean, consistent, and full of flavour.
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Do I need to use a tank with your water purification systems in my restaurant?
Using a tank isn’t strictly necessary, but we do recommend it in many cases — especially when your system is connected to other equipment.
For example, when paired with a coffee machine, a tank helps stabilise TDS levels in the water, resulting in more consistent flavour.
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What water treatment system is best for my kitchen equipment?
While all of our water treatment systems purify water for use in your kitchen equipment reliably, the perfect choice depends on a number of factors like the following:
- How many appliances will use the purified water?
- How high is the daily consumption of the purified water?
- How big or small is the space available for a water filtration system in your restaurant?
- What quality does the inlet water have in your restaurant?
Not sure which system is right for your setup? Email us at international@ecosoft.com.
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What recovery rates does the RObust 3000 MAX have?
The RObust 3000 MAX achieves a solid recovery rate of around 55%, ensuring efficient water usage and reliable performance.
Designed to serve a variety of commercial appliances — from steamers and dishwashers to ice machines — it delivers a flow rate of up to 160 L/h and supports continuous operation for up to 20 hours per day. It's also equipped with enhanced pre-filtration to handle more demanding water conditions.
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What recovery rates does the RObust 1500 have?
The RObust 1500 offers an excellent recovery rate of 55–60%, making it an energy- and cost-efficient choice for small businesses and professional kitchens.
With a compact size and smart design that hides electrical components, this RO filter is built for continuous operation and reliable daily use, even in tight spaces.
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What recovery rates does the RObust Mini have?
The RObust Mini provides a recovery rate of 50%, offering sustainable water purification for cafés, offices, schools, and similar spaces.
Despite its standard compact size, it delivers consistent performance and is designed for continuous operation throughout the day.
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Will water treatment improve food & beverage taste?
Yes.
The RObust 3000 MAX removes substances that affect the taste of your water, helping you serve better coffee, meals, and drinks — every time. It’s a simple way to improve quality across your kitchen.
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Will water treatment improve food & beverage taste?
Yes, it will.
The RObust 1500 provides purified water that’s free from unwanted tastes and odours, making it easier to achieve consistent flavour in everything you prepare and serve.
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Will water treatment improve food & beverage taste?
Definitely!
Even in smaller setups, water quality matters. The RObust Mini helps cafés and compact kitchens improve the taste of what they serve with every filtered drop.
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What is the Ecosoft AQUABOX 150 A and what is its purpose?
The Ecosoft AQUABOX 150 A is a water vending machine designed to purify mains water to bottled-water quality, compliant with Directive 2020/2184/EU, and automatically dispense it into consumers' bottles.
It includes multiple purification stages: mechanical filtration, activated carbon filtration, reverse osmosis membrane separation, remineralisation, additional carbon filtration for taste improvement, and UV disinfection.
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How does the machine purify the water?
Water purification involves several stages: mechanical filtration to remove suspended particles, activated carbon to eliminate chlorine, antiscalant to prevent scaling on membranes, high-pressure reverse osmosis to reduce salts, microorganisms, and bacteria, remineralisation to adjust mineral content, post-carbon filtration for improved taste and odour, and UV disinfection.
Purified water is stored in a pressure tank before dispensing.
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What payment methods does the machine accept?
The standard configuration includes a QR code reader for contactless payments.
Optional features include a bill acceptor, coin acceptor, and POS terminal allowing payments by cash, coins, or card, depending on the installed options.
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Is the water dispensed by the machine safe to drink?
Yes. The purified water meets bottled water standards under Directive 2020/2184/EU and Ukraine’s sanitary-epidemiological requirements (Report No. 602-123-20-1/3637).
It undergoes rigorous treatment — including filtration, membrane separation, remineralisation, and UV disinfection — to remove impurities, chlorine, salts, bacteria, and microorganisms.
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How often do the filters and consumables need to be replaced?
Replacement intervals depend on usage and source water quality:
- Mechanical pre-filter: every 3 months or after 60 m³
- Carbon pre-filter: every 3 months or after 50–60 m³
- Antiscalant cartridge: after 40 m³
- Membrane elements: every 12 months or after 60 m³
- Remineralisation & post-carbon cartridges: every 3 months or after 40 m³
- UV lamp: every 6 years
It’s also recommended to monitor pressure drops and water quality monthly.
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What are the requirements for installing the machine?
The machine should be installed indoors, in a ventilated area, with:
- Inlet water pressure: 1.5–4 bar
- Temperature: 15 ± 5 °C
- Water quality within set limits (e.g. TDS < 1,000 ppm, hardness < 500 ppm CaCO₃)
Required connections:
- ½" inlet and drain
- 230 VAC power supply (max. 0.6 kW)
- Access to a sewer line
Before operation, ensure proper installation, set up the controller, and verify input conditions. Professional setup is strongly recommended to avoid issues.
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How many times can I refill the AQUABOX Bottle?
The bottle is designed for up to 100 refills, making it a durable and sustainable solution for long-term use.
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What is the AQUABOX Water Refill Bottle?
The AQUABOX Water Refill Bottle is a sustainable, reusable bottle designed for up to 100 refills. It has a 5 L capacity, a 45 mm wide neck for easy filling, and is BPA-free — making it an eco-friendly choice for reducing plastic waste.
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How do I start using the AQUABOX Dispenser?
Install the drip tray and thoroughly clean both the cooling tank and baffle.
Connect the water supply and open the cold and hot water taps until the water runs clear and free of air bubbles.
Make sure the hot water tank is completely full before turning on the heater, located at the top left of the condenser on the back.
Wait 24 hours before switching on the dispenser to allow any residual odours to dissipate.
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How do I clean and maintain the AQUABOX Dispenser?
Clean the drip tray and outer shell with a non-abrasive household cleaner. Avoid using steel wool or abrasive pads, as they may damage plastic surfaces.
Inspect the condenser regularly and clean it with a soft brush to remove dust and lint for optimal performance.
Always ensure the baffle is properly installed and clean the cooling tank thoroughly before use.
If the dispenser is not in use, drain all water from the system completely to prevent damage.
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Can I use the AQUABOX Dispenser for liquids other than water?
No.
The dispenser is designed exclusively for water. Using other liquids may damage the system or reduce its performance.
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Can I adjust the water temperature on the AQUABOX Dispenser?
No.
The thermostat is preset to deliver cold water at approximately 7 °C and hot water at around 85 °C. These settings are not adjustable.
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What safety precautions should I take with the R600a refrigerant?
R600a is an environmentally friendly but flammable refrigerant. Please follow these safety precautions:
- Avoid damaging the refrigerant circuit during transportation or installation.
- Do not use sharp objects near the dispenser.
- If a leak occurs, unplug the unit, ventilate the area, and stay away from open flames or spark-producing devices. Contact customer service immediately.
- Only authorised service personnel with hydrocarbon refrigerant certification should perform repairs.
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Why does the indicator remain red after replacing the filters?
After replacing a cartridge, press and hold the corresponding reset button for 5 seconds.
You will hear a short beep (1 second), the filter life indicator will blink purple twice, and then turn solid blue.
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What does the purple indicator light on the filter mean?
The purple light means that less than 150 litres remain before the cartridge reaches the end of its service life.
We recommend purchasing replacement cartridges in advance.
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Can I install this filter on inlet water containing turbidity and chlorine?
Yes, but you must install a CTO carbon filter or a combination of polypropylene and carbon filters before the system. This protects the membrane and ensures proper operation.
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Why is it recommended to discard the first two glasses of water in the morning?
During periods of non-use, such as overnight, natural diffusion can slightly reduce water purity inside the system.
To ensure optimal quality, we recommend discarding the first two glasses or using them for non-drinking purposes like watering plants.
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How will I know when it’s time to replace the cartridge?
The system will notify you with:
- A blinking power indicator
- Solid filter status indicators
- Audible alerts:
- 10 beeps every hour
- 10 beeps each time you open the tap for purification
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What should I do after replacing the cartridge?
Press and hold the “Restart” button for 5 seconds.
A single beep will confirm that the reset is complete and the filter is ready for use.
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What is basic automatic flushing?
Basic automatic flushing uses tap water to rinse the membrane.
hile it helps maintain system hygiene, we recommend discarding the first two glasses in the morning to ensure the highest water quality after periods of non-use.
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When does the system flush itself and how long does it take?
The CROSS 90 performs automatic flushing in the following cases:
- After reconnecting the system to power (30 seconds)
- 5 minutes after each use (1 minute)
- After 12 hours of no use (1 minute)
Flushing is automatic and requires no action from you. It helps keep your water fresh and the system clean.
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When does the system flush itself and how long does it take?
The CROSS 90 Balance performs automatic flushing in the following cases:
- After reconnecting the system to power (30 seconds)
- 5 minutes after each use (1 minute)
- After 12 hours of no use (1 minute)
Flushing is automatic and requires no action from you. It helps keep your water fresh and the system clean.
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When does the system flush itself and how long does it take?
The CROSS 60 performs automatic flushing in the following cases:
- 5 minutes after each use (1 minute)
- After 12 hours of no use (1 minute)
Flushing is automatic and requires no action from you. It helps keep your water fresh and the system clean.
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When does the system flush itself and how long does it take?
The CROSS Solo performs automatic flushing in the following cases:
- After reconnecting the system to power (18 seconds)
- 5 minutes after each use (6 seconds)
- After 24 hours of no use (10 seconds)
Flushing is automatic and requires no action from you. It helps keep your water fresh and the system clean.
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Do you have any RO filters specifically designed for restaurants?
Yes, several of our reverse osmosis systems are well-suited for restaurants, cafés, and other HoReCa businesses. They are designed to deliver high water quality for kitchen equipment, cooking, dishwashing, and beverages — all while offering stable performance and easy operation.
RObust 4000 was specifically developed with restaurant use in mind. It features an ultra-compact, direct flow design, can operate continuously for up to 20 hours per day, and delivers up to 3 liters of purified water per minute. With a high recovery rate of 60–65%, it also helps reduce water waste.
This model is ideal for high-demand kitchens and ensures reliable protection of dishwashers, ovens, steamers, and more.
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Do you have any RO filters specifically designed for restaurants?
Yes, several of our reverse osmosis systems are well-suited for restaurants, cafés, and other HoReCa businesses. They are designed to deliver high water quality for kitchen equipment, cooking, dishwashing, and beverages — all while offering stable performance and easy operation.
RObust 3000 MAX is a high-capacity direct flow RO system designed to supply purified water to multiple points of use at once. With its strong flow rate and energy-efficient operation, it is ideal for restaurants that rely on ice makers, steamers, ovens, dishwashers, and other kitchen appliances.
This model ensures consistent performance and long-term reliability even under demanding conditions.
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Do you have any RO filters specifically designed for restaurants?
Yes, several of our reverse osmosis systems are well-suited for restaurants, cafés, and other HoReCa businesses. They are designed to deliver high water quality for kitchen equipment, cooking, dishwashing, and beverages — all while offering stable performance and easy operation.
RObust 1500 is a direct flow RO system with a high flow rate that makes it a great fit for small to medium-sized restaurants, cafés, and hotels. Its compact footprint and reliable purification performance also make it popular in offices, schools, laboratories, dental clinics, and private homes.
The system provides excellent water quality to protect kitchen equipment and improve the taste of food and drinks.
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Do you have any RO filters specifically designed for restaurants?
Yes, several of our reverse osmosis systems are well-suited for restaurants, cafés, and other HoReCa businesses. They are designed to deliver high water quality for kitchen equipment, cooking, dishwashing, and beverages — all while offering stable performance and easy operation.
RObust Mini is a compact and affordable direct flow RO filter ideal for small cafés, bars, and coffee shops. Despite its size, it delivers reliable water purification for applications like coffee machines, dishwashers, and food prep areas.
It’s a great entry-level solution for businesses that need quality water without compromising on space or budget.
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What is the difference between Standard PRO and PURE filters?
Standard PRO and PURE are reverse osmosis filters designed to provide clean, safe, and great-tasting drinking water at home. While both deliver high-quality water, they differ in mineralization technology and performance.
Standard PRO is a classic RO system that reliably provides purified water for everyday use. These models offer basic mineralization at a level of 20–30 mg/L, making them a simple and effective solution for users looking for a safe and affordable home filtration system. The system uses an Ecosoft 50 GPD membrane, a standard pre-filter set, and fills the tank in about 90 minutes.
PURE filters are designed for those who want consistently delicious water enriched with calcium and magnesium. With advanced mineralization technology, PURE systems maintain a stable mineral content of 60–80 mg/L in every glass. They also feature a water-saving function that reduces wastewater by up to 20,000 L per year. Thanks to a more efficient 75 GPD membrane and improved pre-filters, the tank is filled in just 60 minutes.